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Earning and maintaining customer trust has become increasingly complex as organizations struggle with manual, repetitive security review processes that frustrate customers and slow revenue cycles. Despite decades of talking about customer trust in security, companies still rely on outdated approaches like sending spreadsheets back and forth for questionnaires. The challenge isn't just about having strong security programs. It's how do you enable sales teams to move deals forward without constantly pulling security experts into routine questions.
In this episode, Al Yang, CEO and Co-founder at SafeBase by Drata, explains how their trust center platform addresses these challenges by creating transparent, always up-to-date security portals that streamline NDAs, access requests, and security questionnaires through AI automation. Joining him are Dan Holden, CISO at Commerce, and Terry O'Daniel, former CISO at Amplitude.
Huge thanks to our sponsor, SafeBase by Drata
SafeBase by Drata is the leading Trust Center platform that helps companies showcase their security posture, streamline security reviews, and accelerate sales. By combining an enterprise-grade, customer-facing Trust Center with AI-powered Questionnaire Assistance, SafeBase enables organizations to share certifications, policies, and security documentation on demand while automating accurate, context-aware questionnaire responses. This reduces manual effort, shortens review cycles, and delivers the trust signals buyers need to move forward. Companies like Asana, Jamf, and OpenSpace use SafeBase to turn security transparency into a competitive advantage and make trust a growth driver. Learn more at https://safebase.io.
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