Discount requests from guests are inevitable, even when your pricing is perfectly optimized. But how you handle them can make or break your rental’s profitability. In this episode, we’re diving into the psychology behind discount requests, how to respond with confidence, and when—if ever—you should say yes.
5 Key Takeaways:
- Why guests really ask for discounts and how cultural norms may influence their behavior.
- The one scenario where offering a discount might make sense (and when it doesn’t).
- 5 crucial considerations before you ever offer a discounted rate—including a warning on guest quality.
- Alternatives to discounts that can still delight guests (without slashing your profits).
- How to professionally respond to discount requests using pre-set rules, empathy, and AI tools like ChatGPT.
Discounts don’t have to be the norm—and they shouldn’t be. With a clear strategy, professional responses, and a little confidence, you can keep your pricing intact while still giving guests a great experience. Don’t forget to subscribe and share if this helped clarify your approach!
Resource Links:
Download the Growth Handbook: https://strriches.com/growth-blueprint/
Check out our videos on YouTube: https://www.youtube.com/@ShortTermRentalRiches
Grab your free management eBook: https://strriches.com/#tools-resources
Looking to earn more with your property (without the headaches)? Chat with our expert management team: https://strriches.com/management-services/
Popular Podcasts
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Cardiac Cowboys
The heart was always off-limits to surgeons. Cutting into it spelled instant death for the patient. That is, until a ragtag group of doctors scattered across the Midwest and Texas decided to throw out the rule book. Working in makeshift laboratories and home garages, using medical devices made from scavenged machine parts and beer tubes, these men and women invented the field of open heart surgery. Odds are, someone you know is alive because of them. So why has history left them behind? Presented by Chris Pine, CARDIAC COWBOYS tells the gripping true story behind the birth of heart surgery, and the young, Greatest Generation doctors who made it happen. For years, they competed and feuded, racing to be the first, the best, and the most prolific. Some appeared on the cover of Time Magazine, operated on kings and advised presidents. Others ended up disgraced, penniless, and convicted of felonies. Together, they ignited a revolution in medicine, and changed the world.
The Joe Rogan Experience
The official podcast of comedian Joe Rogan.