12 Polite Phrases That Destroy Trust and Connection (And What To Say Instead)

"With all due respect..." "I understand how you feel."
"That's an interesting idea" "Noted."
Sometimes the nicest words can feel dismissive and silence people. Find out small changes you can make for people to feel heard and encouraged to speak up.

00:00 Introduction: Polite Phrases That Destroy Trust

05:11 Phrase 1: 'I Understand How You Feel'

07:39 Phrase 2: 'I'll Take That Into Consideration'

09:56 Phrase 3: 'With All Due Respect'

11:21 Phrase 4: 'Devil's Advocate'

12:59 Phrase 5: 'Noted'

14:16 Phrase 6: 'Thanks for Your Input'

15:36 Phrase 7: 'That's an Interesting Idea'

17:12 Phrase 8: 'Let's Agree to Disagree'

18:40 Phrase 9: 'Let's Circle Back on This'

19:26 Phrase 10: 'This is Company Policy'

20:42 Phrase 11 and 12: 'No Offense, But' 'I don't want to be Difficult, But'

23:37 Addressing Common Concerns and Questions

34:32 Conclusion: Choose Better Words to Build Trust

 

✅ Take the Quiz 'Do You Speak Like a High-Impact Leader?': https://myassertiveway.outgrow.us/highimpactleader 

 

✅ Free Newsletter: https://assertiveway.com/newsletter/

 

✅ Listen on the Speak Your Mind Unapologetically podcast on Apple Itunes: https://podcasts.apple.com/us/podcast/speak-your-mind-unapologetically-podcast/id1623647915   

 

✅ Listen on Spotify: https://open.spotify.com/show/6L1myPkiJXYf5SGrublYz2

 

✅ Order our book, ‘Unapologetic Voice: 101 Real-World Strategies for Brave Self Advocacy & Bold Leadership’ where each strategy is also a real story:

https://www.amazon.com/Unapologetic-Voice-Real-World-Strategies-Leadership-ebook/dp/B0CW2X4WWL/

 

✅ Follow the show host, Ivna Curi, on LinkedIn: https://www.linkedin.com/in/ivna-curi-mba-67083b2