Sunny's Silver Linings

Sunny's Silver Linings

Sunny’s Silver Linings is a Top MSP Channel Podcast hosted by the CEO of IT By Design, Sunny Kaila. Sunny and his guests cover a wide range of MSP and Talent-based topics, including MSP services, cybersecurity, customer service, and strategies to achieve growth and success in the channel. Listen now to take your business to the next level!


September 13, 2023 8 mins

Did you know that Michael DePalma is one of our featured speakers at Build IT LIVE 2023? Tune in to this episode of "Sunny's Silver Linings" podcast and discover how to tackle scaling challenges, build winning teams, and thrive in the ever-growing MSP channel.

Plus, join us at Build IT LIVE to gain exclusive insights from the seasoned pro in the MSP industry. See you next week!

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Dive deep into the ever-evolving world of cybersecurity in the MSP space our latest episode of “Sunny’s Silver Linings” podcast with our special guest Bruce McCully from Galactic Advisors. Bruce shares his expertise on pricing strategies, demonstrating risk, and how to stand out in a competitive market. Don't miss out on his valuable insights!

Plus, discover why Bruce is looking forward to attending and speaking at Build IT LIVE, i...

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In this week’s episode of “Sunny’s Silver Linings” podcast, join Greg Jones from Datto and discover how to:

🌟 Elevate your leadership and team management skills.

💼 Drive sales with a service-focused mindset.

🌐 Capitalize on the evolving MSP landscape.

Greg spills the beans on some top-notch tips for MSP success, so be sure to tune in! What’s more, the MSP expert and industry leader will also be joining us at Build IT LIVE and s...

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🎙️ Exciting news! 🚀 David Weeks will be joining us at this year's Build IT LIVE. Plus, he stars in the latest episode of "Sunny's Silver Linings" podcast as he and host Sunny Kaila dive into the world of MSP growth, partnership, and success. Get ready to uncover invaluable insights on unlocking growth vectors, understanding market trends, and aligning your sales and marketing strategies for maximum impact. 📈 

Plus, Sunny and Dav...

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Join the latest episode of "Sunny's Silver Linings" podcast as we catch up with Jonathan Crowe from NinjaOne. From community building to automation culture, trust, and more – we're unraveling the secret ingredients that make MSP relationships rock! Get ready for insights, stories, and a whole lot of channel camaraderie. Tune in now and get your MSP game on! 🎧🔥

What’s more: Jonathan will be speaking at Build IT LIVE 2023 in Orland...

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What’s the key reason why MSPs love to attend Build IT LIVE? “Because you actually want to learn” chimes in Matthew Koenig from Nodeware. Watch the latest episode of “Sunny’s Silver Linings” podcast as Matthew and host Sunny Kaila dive deep into the essence of partnership, leadership, and all things business magic. Matthew's energy and mindset shine through as he shares his thoughts on redefining the sales process, especially for t...

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Tune in to "Sunny's Silver Linings" Build IT LIVE special episode with cybersecurity guru, Danny Jenkins from ThreatLocker! 🛡️

Hear Danny's predictions for the evolving threat landscape and how you can protect your business. Don't miss this opportunity to scale your business 10x with expert insights and build a resilient, secure future.

Dive further into the world of cybersecurity and its future landscape as Danny takes the st...

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Join us on "Sunny's Silver Linings" podcast with Strategic Coach’s Shannon Waller for an enlightening discussion on how you can 10X your company, team, culture, and results. Discover the power of unique ability, entrepreneurial mindset, and creating value for lasting success. Tune in now!

Can’t get enough of Shannon Waller? Come, join us at Build IT LIVE where Shannon is one of our keynote speakers and is also headlining 4 breakout...

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This week, on the latest episode of “Sunny's Silver Linings” podcast, we are revealing the secrets to building a thriving MSP business. Join industry experts Jack Daly, Gary Pica, and Jim Lippie as they share invaluable insights and strategies for overcoming growth challenges, pricing strategies, embracing eme...

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“If you had a magic wand, what’s the number one business problem you would solve?”

Host and CEO Sunny Kaila poses this question to our guests – James Hwang, Joshua Skeens, and Greg Zolkos – in this episode of “Sunny’s Silver Linings” podcast. From sparking explosive organic growth to crafting a winning company culture, these fearless industry leaders spill the beans on what it takes to thrive in today's business landscape. Join us ...

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Profitability has always been a crucial goal for MSPs. In this week’s “Sunny’s Silver Linings” podcast, Jeff Borello, CEO of Andromeda Technology Solutions, and Craig Pollack, Founder and CEO of FPA Technology Services, share their insights on tackling this obstacle and embracing new opportunities in the MSP industry. The industry stalwarts partake in an insightful discussion with host Sunny Kaila and talk about the strategies for ...

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Are you ready to unveil the secrets of talent strategy? Discover the differences between private MSP and PE-backed companies, the importance of talent retention, and the impact of manufacturing outsourcing from a star-studded panel discussion in this week’s “Sunny’s Silver Linings” podcast. Get insights into making impactful decisions and striking the right balance from channel leaders including Jake Spanberger from Entech US, Kevi...

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Looking for inspiration to scale your business? Tune in to "Sunny's Silver Linings" podcast to hear how Will Slappey, the CEO of IT Voice, successfully bridged 18 acquisitions and grew his small business into a leading MSP in America with 14 locations and 225 employees. Discover how he built a culture that attracts the best talent and overcame industry sales challenges to achieve hyper-growth. Learn from the best and turn your busi...

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“Most people don't want just a job that pays the bills. They want to be a part of something,” shares Brett Helgeson, the CEO and Managing Partner of Adopt Technologies. In today’s episode of “Sunny’s Silver Linings” podcast, Brett shares his entrepreneurial journey with host Sunny Kaila, from starting his own construction company to buying and growing an IT business. He discusses the importance of delegation, building relationships...

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“It’s really now about the opportunity to build a cybersecurity program for customers,” shares Rob Stephenson, CEO, Thrive Networks, Inc. In today’s episode of “Sunny’s Silver Linings” podcast, Rob and Sunny chat about the state of the channel and the future potential of M&A and cybersecurity in the MSP space.


Looking for an affordable way to implement or upgrade your security services? IT By Design and Vijilan have bundled their...

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Looking to unlock the insider secrets to retaining your top talent in the world of MSPs? Look no further than the latest episode of the "Sunny's Silver Linings" podcast featuring Sarabjit Singh, CEO of Five Rivers Technology.

Tune in for actionable insights from one of the industry's leading experts and use his experience to propel your MSP towards success. Don't miss out on this must-watch episode!

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Ever meet a cybersecurity compliance guru? You will in this episode of “Sunny’s Silver Linings” as host Sunny Kaila chats with Kimberly Simon, Vice President of Strategic Partnerships for Control Case, and a published author. A native of Zimbabwe, South Africa, Kimberly shares her career journey, the top lessons she’s learned about cybersecurity, and the difference between compliance and security.  


Have you been thinking about g...

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When is the right to time to sell your business? And how do you determine the valuation that’s fair to your organization and ensures that you’re not leaving money on the table? Reed Warren, CEO and CVA, iT Valuations, LLC, guest stars on this week’s “Sunny’s Silver Linings” podcast to answer these questions and more.


Watch the complete episode to ride along with Reed on his career journey, his experiences with valuation, and his ...

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Jim Turner, Technology Strategist at Bridgepointe Technologies, began his entrepreneurial journey with a clarity of vision that's not easy to come by. “I knew that I wanted to run an IT support company before I even knew how to use a computer,” he shares candidly as he talks to Sunny Kaila in this week’s “Sunny’s Silver Linings” podcast. 


He shares his leadership lessons, all people-centric, and explains why strong personal relat...

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We couldn’t get enough of Shawn Torres. The CEO of In-Telecom Consulting returns for Part 2 of his “Sunny’s Silver Linings” podcast. In today’s episode, Shawn and host Sunny Kaila talk about the top lessons learned in terms of culture and leadership within an organization. Plus, Shawn talks about his five-year vision for the company and who he views as the right fit to join their team.

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