Sunny's Silver Linings
Sunny's Silver Linings is a Top MSP Channel Podcast hosted by the CEO of IT By Design, Sunny Kaila. Sunny and his guests cover a wide range of MSP and Talent-based topics, including MSP services, cybersecurity, customer service, and strategies to achieve growth and success in the channel. Listen now to take your business to the next level! https://hubs.ly/Q02DrxnQ0
Episodes
Serge Bukhar spent ten years inside an MSP, watched it grow from 80 to 400 people, then built something of his own. Ten years later, Atlas Technica is a 400-person pure-play MSP serving the alternative investment industry exclusively. In this episode, Sunny Kaila sits down with Serge to unpack w...
The MSPs who resisted the cloud in 2013 didn't disappear ove...
Most MSP leaders are busy. But busy
Scaling an MSP isn't a technology problem - it's a leadership one. In this SSL Recap, I sit down with MSP leaders to unpack what holds businesses back: founder bottlenecks, overthinking, lack of clarity, and the inability to let go. From building a leadership mindset to creating scalable systems, this conversation goes deep into what it really takes to grow a Managed Service Provider in today's AI-first world. If you're trying to s...
Scaling an MSP isn't about working harder: it's about building a business that runs without you. In this episode, Sunny Kaila breaks down the mindset shift from being indispensable to becoming replaceable, and how the 5 Ps framework (People, Process, Priorities, Performance, Perspective) helps MSP leaders scale faster, eliminate bottlenecks, and prepare for the AI-driven future of managed services.
Chapters
00:00 – The mindse...
Scaling an MSP isn't about working harder
AI isn'tjust about tools
Profitable MSPs don't scale by fixing people; they scale by fixing
How can MSP owners lead stronger, adopt AI safely, and meet CMMC Level 2 requirements?
In...
From the fields to the fast lane, this is the story of Will Nobles, CEO of Vector Choice
Join Sunny Kaila as he talks with Alex Brandt, cybersecurity expert and MSP strategist, about th...
What does it take to transform from an indispensable founder to a scalable leader? In this episode, Kevin Blake shares his powerful journey from building ICS and selling it, to guiding MSPs on leadership, delegation, and the next big frontier: AI.
In this episode of Sunny's Silver Linings
In this compelling episode, MSP legend Chris Day shares his transformative journey from an IT services entrepreneur to a software visionary who helped solve the industry's biggest documentation problem.
What if automation wasn't about replacing people—but freeing them up to do what matte...
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