Jessika Galvez, the heart and soul behind Ohana Care Maui, joins us to share her journey from a Certified Nursing Assistant to the founder of a thriving in-home care agency. Motivated by working in the industry and a client's encouragement, Jessika launched her company in 2014, focusing on compassionate, high-quality care for Maui's seniors. She discusses her passion for caregiving as well as the challenges and triumphs of filling service gaps she observed within the industry.
Jessika describes what makes Ohana Care Maui unique, emphasizing their commitment to personalized and patient-centered care. Jessika explains how new caregivers are supported by having managers accompany them during initial shifts, ensuring a smooth transition for both aides and patients. She details the intake process for new clients, the geographical areas they serve, and the critical importance of crafting care plans that address each individual's unique needs. Whether it’s offering companionship or more specialized assistance, Ohana Care Maui aims to create a supportive environment for everyone involved.
In this episode, you will hear:
- What unique practices and values set Ohana Care Maui apart in senior care services?
- How does Ohana Care Maui support caregivers during their initial shifts with a client?
- What are the different levels of in-home care services offered by Ohana Care Maui?
- How does the agency navigate pricing structures and insurance plans for senior care?
- What challenges do families face when seeking senior care resources, and how does Ohana Care Maui assist them?
- How do emotional bonds between caregivers and clients enhance the quality of care provided?
Resources from this Episode
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