Talk Like a Leader
Tips, techniques, and insights for more effective leadership communication. Learn to apply powerful communication strategies to coach, inspire, and resolve conflict situations as a leader.
Episodes
The filter you apply when you listen to another person matters as much as the way you adjust your delivery for them to hear you better.
This episode is from 2020, but there are still a lot of important lessons about remote work that are still relevant now. Hope you enjoy!
"As working from home stretches to months rather than weeks, leaders find themselves planning for and communicating about longer time horizons while working from home and communicating with their teams who are also working from home. This week, I’m revisiting and building upon a piece of advice th...
Once you know something and it is obvious to you, it can be difficult to understand how it is not obvious to someone else. This "curse of knowledge" can then become a barrier to effective communication. In this episode, I'm sharing four steps that help me to overcome this communication challenge.
Additional Leadership Resources
This episode, like the episode last week, is what I like to call a "lighthouse" episode. It's more about what to watch out for than what to do. I'm continuing my discussion of ideas that inspired me from therulesofcivilconversation.org. Two more logical fallacies to beware of: the ad hominem and genetic fallacies.
Additional Leadership Resources
This episode examines how two common logical fallacies - Black-or-white thinking and Middle Ground solutions - can get in the way of effective leadership and leadership communication.
Additional Leadership Resources
Have you ever had a conversation with someone and you thought: "What is wrong with them?" I have, and it usually does not help me to communicate better if I linger on the thought. In this episode, I'll offer some thoughts on how to get past that thought and to disagree without being disagreeable.
Additional Leadership Resources
The title basically says what I think of the feedback sandwich. In this episode, I'll share the problems with the feedback sandwich and what to do instead.
Constructive criticism rarely delivers the results you want. It tends to be received badly and to have little to no positive impact on performance. In this episode I'm addressing why it so often goes badly and what you can do instead.
Additional Leadership Resources
Humans love to look for patterns and reasons for things and then to build stories that explain what they observe. That tendency can create communication problems when we let the stories we tell ourselves about other peoples intentions get in the way of discussing the impact of their words and actions. In this episode, I'm exploring this idea and how it interferes with our communication effectiveness.
Conflict sounds bad. Few people look forward to "conflict" discussions. More people avoid or look to escape conflict discussions than actively participate in them. Conflict certainly has a negative emotional aspect for most people. Is conflict always a bad thing, though? In this episode I'll explore this question and offer a perspective to help you build your conflict confidence as a leader.
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