3318: RICOH Spaces and the Role of Tech in Workplace Experience Management

In this episode of Tech Talks Daily, I sit down with Nathan Thomas, Director of Innovation, Ricoh Europe, who oversees innovation across Ricoh Europe. Nathan joined me to unpack new findings from Ricoh’s study of thousands of workers and business leaders across Europe. 

We discussed why some countries are advancing in terms of workplace productivity while others struggle to keep pace. Spain, for example, stands out for its high productivity, which Nathan attributes to cultural changes and experiments, such as shorter working weeks and a stronger focus on employee well-being. 

Meanwhile, the UK and Ireland lag, with many companies still relying on legacy systems and being slow to adopt new work habits. Nathan highlighted that only about a quarter of UK employees feel adequately equipped to work together efficiently, a statistic that raises fundamental questions about how businesses can better support their people.

Our conversation turned to the slow progress many companies face in embracing AI and automation. Nathan explained that uncertainty and poor understanding of how these tools work remain huge roadblocks. He emphasized that real results emerge when companies have a plan, not just when they plug in a tool without considering how it integrates with their data and workflows. T

This is where Ricoh aims to help by providing a complete workplace platform that goes far beyond what people still assume about Ricoh and its legacy as a print company. Nathan described how Ricoh Spaces brings together workplace management, process automation, sensor technology, and more into one connected experience that helps people work smarter and stay focused.

What stood out for me was Nathan’s approach to staying informed. He spoke about watching full-length talks online, listening to audiobooks, and reading broadly to keep ideas fresh. His mindset demonstrates how curiosity can inform better decisions, especially in an era of rapidly changing technology.

 If you're trying to tackle productivity challenges in your workplace, this episode offers real insights into what holds teams back and what might propel them forward. After hearing from Nathan, I am even more convinced that culture, clear plans, and openness to new ways of working can transform any workplace. How prepared is your company to take that next step?