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July 23, 2025 29 mins

What does it take to lead marketing through one of the most turbulent periods higher education has ever faced? 

Sofia Lloyd-Jones, Chief Marketing Officer at UNSW Sydney, is leading one of Australia’s top universities in reimagining marketing from the outside in. 

Ongoing impacts of the recent pandemic, shifting government policies, tight budgets and the rise of AI are ubiquitous challenges for universities globally. For UNSW, the answer has been an epic, purpose-driven transformation. 

Serving a global audience, a thriving academic community, 80,000 students and a team of nearly 200 staff, Sofia shares the insider view on how the CMO role has evolved well beyond campaigns and content.   

This conversation gets to the heart of modern marketing leadership. Find out how purpose-driven strategy is driving real growth - and measurable impact.   

 

The CMO Show is produced by ImpactInstitute, in partnership with Adobe.


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