The Culture Gap

The Culture Gap

Daniel Forrester, an expert in culture and strategy, is sitting down with leaders across industries—both commercial and not-for-profit—to learn how they are closing the gaps between their business visions and the culture of their organizations. From seemingly insurmountable turnarounds and mergers to the digitization and automation of business, Culture Gap will explore stories of leaders driving massive change and building movements through their purpose, values, and vision. As the world moves rapidly toward technology and automation, it is the health of organizational culture that will make or break the long-term success of every organization. In Culture Gap, you’ll hear the inside story from leaders facing tremendous business challenges and navigating the shifting culture both inside and outside of their organizations. They’ll share stories of their victories both large and small, as well as their lessons learned. You will also discover how purpose-built cultures can help close the gaps caused by employee turnover, lost customers, and other challenges. Culture Gap is produced by THRUUE, Inc.

Episodes

March 17, 2023 7 mins

Join Daniel for a new podcast: Imagine What's Next. IWN launches on March 30th, and you can find it wherever you listen to podcasts.

IWN explores the mindsets, methods, and skills that leaders and product managers must employ to think long-term--also known as vision and strategic foresight. Ignoring the future and the confluence of trends, risks, opportunities, technologies, and systemic challenges coming at your organization produ...

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Daniel Coyle is a contributing editor for Outside magazine and the author of six books, including the New York Times bestseller, Lance Armstrong’s War. His book, The Culture Code: The Secrets of Highly S...
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Dee Ann Turner is a retired veteran of Chick-fil-A who spent 33 years rising to be one of the first female officers of this iconic company. Dee Ann started in HR before eventually leading the talent and franchisee selection and the sustainability division, in the last part of her career at Chick-fil-A. She also helped to design the talent systems and processes of the culture of Chick-fil-A, and in July 2018, Dee Ann v...

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Dee Ann Turner is a retired veteran of Chick-fil-A who spent 33 years rising to be one of the first female officers of this iconic company. Dee Ann started in HR before eventually leading the talent and franchisee selection and the sustainability division, in the last part of her career at Chick-fil-A. She also helped to design the talent systems and processes of the culture of Chick-fil-A, and in July 2018, Dee Ann v...

Susan Bratton is the Founder and CEO of Savor Health, a start-up that harnesses the power of data and algorithms to provide an unprecedented service of personalization of nutrition for those dealing with multiple types of cancer. By leveraging data science, expert knowledge, and scientific literature, Savor Health delivers prescriptive nutrition interventions to cancer patients, helping them on their road to recovery.

...

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Tracey Brown is the CEO of the American Diabetes Association (ADA) and a dynamic and transformative leader. As the sixth CEO in five years for the ADA, Tracey had to deal with an organization in decline and one that had endured a lot of disruption caused by the frequent changes in leadership. She has risen to the challenge in an incredible way and is changing lives and impacting others with her work at the ADA.

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Tracey Brown is the CEO of the American Diabetes Association (ADA) and a dynamic and transformative leader. Prior to her current role at the ADA, Tracey was working with Sam’s Club and Walmart and made some significant strides during her tenure there. Today, she is changing lives and impacting others with her work at the ADA.

In the first of this two-part episode of The Culture Gap, Tracey shares a littl...

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Heather McGowan is an extraordinary leader, thinker, and future-of-work strategist. She is an author and speaker who has a lot of insight about the future of work, the future of our relationships with one another, and the skills it will take to thrive in the fourth industrial revolution. Heather is not one to tout a dystopian future but believes that humans need to think differently about how we prepare for work and h...

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Heather McGowan is an extraordinary leader, thinker, and future-of-work strategist. She is an author and speaker who has a lot of insight about the future of work, the future of our relationships with one another, and the skills it will take to thrive in the fourth industrial revolution. Heather is not one to tout a dystopian future but believes that humans need to think differently about how we prepare for work and h...

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Adrienne Penta is the Executive Director for the 200-year-old company and oldest private bank on Wall Street, Brown Brothers Harriman and their Center for Women and Wealth. A lawyer by training, Adrienne joined Brown Brothers in 2008, and in 2014, spearheaded the launch of the Center for Women & Wealth, dedicated to serving women and the wealth that they control.

 

In this episode of The Cu...

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David Mead is an Igniter with and is tied to one of the great minds of our time in the world of culture, purpose, mission — Simon Sinek and his company. David is globally recognized as the How guy to Simon’s Why, and co-authored Find Your Why. He also has years of practical experience working with organizations in different roles and uses this expertise in his current position to help other companies discover and arti...

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David Mead is an Igniter with and is tied to one of the great minds of our time in the world of culture, purpose, mission — Simon Sinek and his company. David is globally recognized as the How guy to Simon’s Why, and co-authored Find Your Why. He also has years of practical experience working with organizations in different roles and uses this expertise in his current position to help other companies discover and arti...

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Ginger Hardage is the just-retired Senior Vice President of Culture and Communications from an iconic American company with one of the most celebrated cultures of all time, Southwest Airlines. With her background in marketing, Ginger started her career in the oil industry, then moved to the insurance industry before serving for 25 years at Southwest. Her latest venture is Unstoppable Cultures, an organization dedicate...

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Ginger Hardage is the just-retired Senior Vice President of Culture and Communications from an iconic American company with one of the most celebrated cultures of all time, Southwest Airlines. With her background in marketing, Ginger started her career in the oil industry, then moved to the insurance industry before serving for 25 years at Southwest.

 

In this episode of The Culture Gap, Gi...

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Gen. Stanley McChrystal is best known for his command of Joint Special Operations in the mid-2000s, in the context of the war in Iraq and Afghanistan. He is a nationally and internationally known speaker and thinker on the subject of leadership, with multiple best-selling books, including a new book, Leaders: Myth and Reality. In 2011, he founded McChrystal Group, a leadership advisory services firm that helps organiz...

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Gen. Stanley McChrystal is best known for his command of Joint Special Operations in the mid-2000s, in the context of the war in Iraq and Afghanistan. He is a nationally and internationally known speaker and thinker on the subject of leadership, with multiple best-selling books, including a new book, Leaders: Myth and Reality. In 2011, he founded McChrystal Group, a leadership advisory services firm that helps organiz...

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Jillian Grennan is an academic with a specialty in corporate finance and she teaches at the Fuqua School of Business at Duke University. She has produced some incredible work about looking at and measuring corporate culture without even being inside the firm. She has done a lot of research on culture to try and understand the value added by culture for firms and also has a strong corporate background that lends itself...

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Jillian Grennan is an academic with a specialty in corporate finance and she teaches at the Fuqua School of Business at the Duke University. She has produced some incredible work about looking at and measuring corporate culture without even being inside the firm. She has done a lot of research on culture to try and understand the value added by culture for firms and also has a strong corporate background that lends it...

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Karen Wawrzaszek is a Certified Financial Planner, a social entrepreneur, and a community activist. She has over 20 years of experience operating at the intersection of business, wealth management, commerce, and social impact and has dedicated her career to connecting the professional space with the community.

 

In this episode of The Culture Gap — the second of two episodes featuring Karen...

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Karen Wawrzaszek is a Certified Financial Planner, a social entrepreneur, and a community activist. She has over 20 years of experience operating at the intersection of business, wealth management, commerce, and social impact and has dedicated her career to connecting the professional space with the community.

 

In this episode of The Culture Gap — the first of two episodes featuring Karen ...

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