The Exceptional Subcontractor Class with Sue Harrawood

What are the qualities of an exceptional subcontractor? Today our guest is Sue Harrawood, founder of Peace of Mind Virtual Assistance. She’s been working in the VA industry for almost 20 years and knows a thing or two about subcontracting. Join us as we discuss the qualities of exceptional subcontractors and how you can prepare to be one. Whether you’re interested in hiring subcontractors or becoming one yourself, you’ll benefit from these valuable strategies and insights! 

 

Podcast Outline:

[0:00] Introduction to Sue Harrawood and the topic of being an exceptional subcontractor - Sue tells the story of how she got started in the VA industry and launched her business.

[3:13] What it was like leaving corporate and working in a remote context - the challenges Sue faced and how she received help from others.

[6:06] What it was like to hire a team - how Sue started the process of meeting and hiring team members.

[9:33] How the know-like-trust factor plays a role in building a team 

[10:08] Why subcontracting is a great strategy for someone starting out or continuing long term - how the benefits outweigh any disadvantages and can provide a level of contentment.

 

Specific Criteria Recommended for Subcontractors

[14:14] #1 Personal and professional presence - how dress and appearance are important to Sue and her clients.

[14:53] #2 Professional communication - examples of how to respond and communicate.

[15:43] #3 Taking initiative - how to be in community, ask for help, and give guidance.

[15:59] #4 Applying for a job posting - options for how you can show up professionally with attention to detail.

[16:30] Craig’s “Diamond in the Rough” strategy - the importance of hiring team members with good soft skills and giving them additional training in technical skills.

 

How to Prepare to Be an Exceptional Subcontractor

[18:39] #1 Know who you are - how this helps you figure out what you want to do and achieve longevity.

[19:17] #2 Communication is king and queen - the importance of communicating promptly when you’re on a team.

[20:21] #3 Develop your talents - how to prepare for upcoming interviews and be singularly focused.

[21:23] #4 Be professional and well rounded - the importance of having a life outside of work.

[21:32] #5 Know about the agency you’re applying for - the importance of doing research to respond specifically to the subcontracting opportunity.

[24:50] #6 Don’t be a gossip - the importance of getting along with your team and making a good impression.

[25:07] How your qualities, soft skills, and professionalism will be the deciding factor even if you have less experience than other VAs applying for an opportunity

[26:24] The value of FreeU’s training - how it’s the right place for new and old VAs.

[26:47] How new subcontractors can protect themselves as they enter an agency - important strategies to help them set boundaries.

[30:43] How to learn more a