The Intuitive Customer

The Intuitive Customer


Customers Are Irrational! Why? What Can We Do About It?

March 16, 201922 min

22 min
How To Create Innovative Service

March 9, 201927 min

27 min
The Tools To Use To Create Actionable Measures

March 2, 201938 min

38 min
How To Measure Authentic Customer Emotions In Real Time

February 23, 201931 min

31 min
How Customers Make Complex Decisions In A World of Constraints

February 16, 201924 min

24 min
How Successful Retailers Win in Endless Disruption

February 9, 201934 min

34 min
How to Create A Financial Times Award-Winning Consultancy from Scratch

February 6, 201929 min

29 min
The One Thing You Need to Change

February 2, 201921 min

21 min
The BIG Dangers For ‘Customer Experience’ in 2019 - Expert Debate

January 26, 201928 min

28 min
Stay Ahead of Your Competition with New Advances in CX Marketing

January 20, 201930 min

30 min

More about The Intuitive Customer

Welcome to the Intuitive Customer, hosted by Colin Shaw and Prof. Ryan Hamilton, where we discuss how you can improve your Customer Experience, Customer Loyalty and your bottom line by embracing behavioral economics. Brought to you by Beyond Philosophy who help you improve your Customer Experience (CX) through consultancy, training and market research. Visit Show More

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