1149. When Burnout Signals It's Time for a Business Model Revolution

In this candid episode, Kelly shares a behind-the-scenes story about how a string of mismanaged logistics, broken agreements, and skyrocketing costs at a luxury hotel led to a major shift in her business model - and a powerful lesson about burnout, boundaries, and making executive decisions to prevent burnout. 

What began as a stressful event planning experience turned into a breakthrough moment that resulted in a full overhaul of Kelly’s live event strategy. Now, she's running more impactful, accessible, and profitable events - all without sacrificing joy, client experience, or her mental well-being.

If you feel like you've been forcing a part of your business to work (even when it's clearly broken), this episode will give you permission to stop spinning your wheels, and start reinventing.

TIMESTAMPS:

01:20 – Why burnout is the most dangerous threat to your business
04:00 – Learning to prevent burnout, not just respond to it
06:40 – The hotel event disaster: broken promises, rising costs, and poor service
17:45 – The radical pivot: shifting to alternative venues and brand sponsorships for lower overhead costs, more flexibility and control
24:30 – Making high-level retreats more accessible and affordable for clients
27:05 – The deeper lesson: when iteration isn’t enough, it’s time for reinvention
29:00 – Why joy should never be the cost of your next growth phase

KEY TAKEAWAYS:

• Burnout doesn’t just happen from overwork. It happens when misaligned systems wear you down

• Iteration isn’t always the answer; sometimes you need a total reinvention

• Being decisive in making executive decisions protect your energy and your impact

• Creating accessible, profitable events can be done without selling from stage

• When your business model starts to feel heavy, it’s time to question the structure - not your mission

RESOURCES:

• Grab your ticket to CALLED TO LEAD, hosted by Kelly Roach and Sandi Glandt, on September 25th in South Florida: https://www.sandiglandt.com/called-to-lead 
• Download Kelly's FREE Reinvention Playbook: https://thekellyroach.com/reinvention 
• Follow Kelly on Instagram: https://www.instagram.com/kellyroachofficial/ 
• Follow Kelly on Facebook: https://www.facebook.com/kelly.roach.520/