In this episode, host Randy Goruk and conflict resolution expert Ursula Taylor tackle understanding and resolving workplace conflicts. A challenging topic, but not when you have an expert in the house.
You learn how to transform toxic team dynamics, improve communication, and create a culture of psychological safety.
You will also learn:
- Common causes of conflict you see in construction.
- The cost of avoiding or delaying the resolution of conflict.
- How ‘old school’ leaders should transition to a more productive approach to conflict.
- The signs of a team experiencing unhealthy conflict.
- The importance of communication style in escalating or resolving conflict on job sites.
- How to create a culture where disagreement isn’t feared but actually fuels better decisions.
- A helpful strategy for de-escalating a heated conversation between team members.
- Advice for leaders who feel stuck between upper management pressure and field-level tension.
Contact Ursula Taylor: Ursula@conflictreimagined.com
Ursula’s website: www.ConflictReimagined.com
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