Feedback in a Fragile World

In today's conversation Judith Germain speaks to Jeff Hancher about leadership, feedback, and his new book "Firm Feedback in a Fragile World". Jeff explains the difference between firm, assertive leadership and aggressive or passive leadership styles. He uses the analogy of a speed limit sign to illustrate how firm leaders set clear expectations, provide training, and hold people accountable in a caring way.

Key Takeaways

• Firm feedback is crucial for healthy leadership and organisational culture, but many leaders avoid it due to fear (FEAR: Fallout, Emotion, Amateur, Retaliation)
• Effective feedback requires earning the right through building relationships and making "deposits" before making "withdrawals"
• Leaders should aim to be firm (assertive) rather than aggressive or passive, setting clear expectations with accountability
• Self-study and continuous learning are essential for leadership development beyond organisational training

In this conversation Judith and Jeff discuss the challenges leaders face in providing meaningful feedback, and the importance of creating a culture where feedback is seen as a gift rather than a threat. They emphasise the need for leaders to earn the right to have tough conversations by building trust and making deposits in their employees' lives.

You can find out more about our guest and today's episode in this Maverick Paradox Magazine article here.

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Maverick leadership is all about thinking outside the box and challenging the status quo. It's about having the courage to take risks and the confidence to lead in a way that is authentic and genuine.

But amplifying your influence as a leader isn't just about having a strong vision or a big personality. It's also about having the right leadership capability and being able to execute on your ideas and plans.

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Judith's book: The Maverick Paradox: The Secret Power Behind Successful Leaders. 

Judith's websites: 

• Judith Germain (mentoring, Speaker, author)