Who: Dana Wilde - Bestselling Author of Train Your Brain, Creator of The Celebrity Formula, and Host of The Mind Aware Show
What This Show is About: Three Guidelines for Five-Star Customer Experiences
Dana had a customer service experience that got her thinking about client experience. Are you following these three guidelines to make sure your customers are having the best possible experience?
The Mind Aware Show is Positive Mindset for Entrepreneurs. Dana Wilde, the #1 bestselling author of Train Your Brain, delivers motivation, marketing ideas, and business tips designed to breakthrough your limiting beliefs, and manifest freedom and success in your business. Dana Wilde goes beyond positive thinking and the Law of Attraction. This show is the ultimate in Entrepreneur Mindset. Click here to ask Dana: .
Please check out our episode notes below…
01:55 - Tune in here for the BACKGROUND STORY on Dana's recent customer service experience.
04:25 - Discover how Dana views CUSTOMER SERVICE (different perspective).
05:40 - FIRST area that Dana looks at regularly when it comes to customer experience (this relates to ONBOARDING).
08:00 - SECOND area that Dana looks at regularly when it comes to customer experience (this relates to a customer's CONTACT).
10:14 - THIRD area that Dana looks at regularly when it comes to customer experience (this relates to IMPROVEMENTS and REVISIONS).
13:50 - Learn about how you can IMPROVE on your customer experience.
Where to Learn More:
Popular Podcasts
My Favorite Murder with Karen Kilgariff and Georgia Hardstark
My Favorite Murder is a true crime comedy podcast hosted by Karen Kilgariff and Georgia Hardstark. Each week, Karen and Georgia share compelling true crimes and hometown stories from friends and listeners. Since MFM launched in January of 2016, Karen and Georgia have shared their lifelong interest in true crime and have covered stories of infamous serial killers like the Night Stalker, mysterious cold cases, captivating cults, incredible survivor stories and important events from history like the Tulsa race massacre of 1921. My Favorite Murder is part of the Exactly Right podcast network that provides a platform for bold, creative voices to bring to life provocative, entertaining and relatable stories for audiences everywhere. The Exactly Right roster of podcasts covers a variety of topics including historic true crime, comedic interviews and news, science, pop culture and more. Podcasts on the network include Buried Bones with Kate Winkler Dawson and Paul Holes, That's Messed Up: An SVU Podcast, This Podcast Will Kill You, Bananas and more.
24/7 News: The Latest
The latest news in 4 minutes updated every hour, every day.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com