The Patient First Podcast with Dr. Bryan Laskin

It’s time to change “data-driven growth” from a buzzword to reality.

Justin Strong, Founder and CEO of Room 118, is here to help us all do just that.

In this episode of The Patient First Podcast, I grill Justin on how his decades of experience have powered Room 118, a full-service dental marketing agency for dentists, to success. Justin shares some of his magic in the form of insights on what it takes to build a strong brand in den...

At what point does imitation cross the line from flattery to appropriation? 

In this episode of The Patient First Podcast, I highlight various pieces of evidence that prove how a core concept I engineered years ago has started a movement in the dental industry.

As people continue to get on board with the concept of Connected Dentistry®, they need to be informed of the true origins of this registered trademark.

I’m Dr. Bryan Laskin—...

As a practicing dentist, Dr. Khamir Patel is all too familiar with the challenges of juggling manual data entry with treatment time and the typical vigors of running a business and managing a team.

He’s also passionate about integrating innovative technology into healthcare, making him an ally of the Connected Dentistry® movement.

Dr. Patel’s experience and insights ultimately led to the development of SmartChair.AI, a literal stop...

What if everything you’ve heard about entrepreneurship in dentistry is wrong?

According to one of the most successful business people in our space, entrepreneurship is something every dentist should aspire to and it is about far more than striving for more money.

Emily Letran, DDS is not just a successful clinician—she’s also a seasoned business person who readily shares her wealth of knowledge with others through coaching and co...

Few people in oral healthcare have the rich and storied background of Ann-Marie DePalma, CDA, RDH, MEd. Ann-Marie has extensive experience in clinical practice, education, dental software, and volunteering, and her experience lends valuable insight into the interoperability challenges we face in dentistry today.

Ann-Marie joined me on The Patient First Podcast to share her story as an oral health speaker and educator, as a clinicia...

There’s always another aspect of dentistry that can be improved through innovation, and this is perfectly demonstrated by Debora Carrier, RDH of The CPR Sisters. Deb and her sister have developed an innovative and highly personalized CPR training curriculum that helps dental professionals get the maximum benefit from the training without added performance anxiety.

In this short and sweet episode of The Patient First Podcast, I inte...

Just as advances in technology are moving the practice of dentistry forward, so advances in clinical care are making a huge impact in the quality of care patients today receive.

And sometimes, more advanced clinical care means going back to deceptively simple basics.

The dynamic Aimee Vail, RDH, MHA/Ed and Special Markets Manager for Centrix joined me in the Toothapps® booth at the 2025 Chicago Midwinter Meeting to record this l...

In this current climate of healthcare worker shortages, many dental practice owners struggle to find and retain the talent they need to sustain efficient operations while delivering high-caliber care to their patients. As a result, most dentists understandably feel they can’t afford to be picky when it comes to hiring temp workers.

Fortunately, the highly rated Kwikly Dental Staffing takes care of the vetting for you so you can re...

I always say that the two greatest charlatans in dentistry (after dental insurance companies, of course) are marketers and consultants.

But this one marketing consultant breaks the mold. In fact, she’s the one who set the bar in the first place.

Nancy Lashley Sullivan began her rich and storied career 25 years ago when “dental marketing” wasn’t yet a concept. While the landscape of marketing in dentistry has changed over the years,...

The third-party payer system for healthcare in the United States isn’t as broken as you think…it’s much, much worse.

Although virtually every American citizen has had to contend with the needlessly yet deliberately complex circus of healthcare insurance, few have dug down as deep as author Frank Lobb to uncover the truth of how the system works.

In this episode of The Patient First Podcast, Frank and I discuss the chronic illness a...

More important than being a skilled clinician is being a caring one. Dr. Michael Sonick is an internationally renowned periodontist who has learned this through personal experience, as both a patient himself and as a very successful practitioner.

And what’s really interesting is how technology like Toothapps® can actually support dentists in experiencing the benefits of being caring, people-centric providers.

Instead of de-personal...

Although the concept of “teledentistry” has taken off in recent years, many dentists are still in the dark about its potential and the surprisingly simple ways they can begin implementing it.

At this year’s Yankee Dental Congress, I sat down with the dynamic dental personality Melissa K. Turner to talk about the benefits of teledentistry and what she is doing to help more practices and patients benefit from it.

In this episode of T...

Toothapps® is solving problems and bridging gaps in communication and in the continuum of care in dentistry. 

In fact, it’s developing new ways to do this so rapidly, even current users of the Toothapps software are surprised to learn about what it can do.

In this interview with Corey Hastings, DDS, MS, MBA and Owner and Operator of Blue Sage Management Group, you’ll learn how Toothapps is helping his team execute his vision for ...

HIPAA training and talk about data security might not be the most exciting topics in dentistry, but they could lead to more excitement than you want, if you neglect them.

In this episode of The Patient First Podcast, Copper Penny Consulting CEO Amy Wood shares her own horrifying true story of what can happen when a dental patient’s personal information makes it out onto the Internet. She explains how this experience drove her to fi...

It’s that time of year again where I share my predictions for 2025 regarding Connected DentistryⓇ, and this time, I’m going bolder than ever before. 

I had Dave Pryor of Planet DDS join me in the studio for this episode of The Patient First Podcast where we had a great time exchanging and debating ideas about trends in 2024 and trends we can expect in 2025. We discuss medical-dental integration, AI, interoperability, software prici...

We expect advances in clinical dentistry to make our jobs easier on us and to make outcomes more satisfactory to patients. Why shouldn’t we expect similar advances in other areas, like payment processing?

Faster and more convenient payment methods are not only easier on patients—they’re easier on your team and on your practice’s bank balance.

In this episode of The Patient First Podcast, I give a high-level overview of what Dentist...

It’s time to rethink what you know about dental practice management software.

There’s no denying we practice owners are all increasingly dependent on digital solutions both to render dental services and to manage the business side of our practices. However, we are well into an age I like to call “Dentistry 3.0,” or the age of Connected DentistryⓇ. This means that we’re now living in a time when we need the digital solutions we use ...

Holly Doherty is the Founder, President and CEO of VIF, a team that has developed a groundbreaking tool to support families in getting the personalized care that their loved ones with special needs deserve. 

Far from leading the charge in name only, Holly brings decades of personal experience with caregiving to the table and champions the use of technology and interoperability between medical disciplines to foster communication bet...