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February 18, 2025 25 mins

HIPAA training and talk about data security might not be the most exciting topics in dentistry, but they could lead to more excitement than you want, if you neglect them.

In this episode of The Patient First Podcast, Copper Penny Consulting CEO Amy Wood shares her own horrifying true story of what can happen when a dental patient’s personal information makes it out onto the Internet. She explains how this experience drove her to fight for the protection of dental patients and practices everywhere, and led to the founding of Copper Penny Consulting.

We debate whether digital records are inherently more or less safe than traditional paper ones, given the possibility of data theft (HINT: it’s more about how strong the “door” to your practice is than what’s inside it), and Amy shares some helpful recommendations that practices everywhere should follow to protect their patients’ lives and their own businesses.

I’m Dr. Bryan Laskin—dentist, author and entrepreneur who champions solutions and services that enhance data security while improving accessibility for those entitled to it.

Contact Amy: CopperPennyConsulting.com

Learn more about the information gap in the dental industry, the issues contributing to it, and what you can do to fight back: DentalDisorder.com

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