In this episode of The Pineapple Perspective, host Troy Hooper sits down with hospitality industry veteran Chris Tripoli. With decades of experience in restaurant ownership, consulting, and education, Chris shares invaluable insights into what makes restaurants successful in today's rapidly evolving landscape. From his early days learning the principles of hospitality to building and scaling restaurants, Chris has seen it all. He now dedicates his time to helping restaurant owners through consulting, online education, and his podcast, Corner Booth.
Chris and Troy discuss the timeless principles of restaurant success—people, product, and process—and how independent operators can overcome modern challenges such as labor shortages, rising costs, and adapting to shifting consumer expectations. Chris emphasizes the importance of building a strong team, implementing scalable systems, and embracing change to stay competitive. Whether you’re a restaurant owner, operator, or aspiring entrepreneur, this episode is packed with actionable strategies to help you thrive in the hospitality industry.
Topics Discussed in the Episode:
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The true meaning of hospitality and why guest experience matters more than ever
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The three core principles of restaurant success: People, Product, and Process
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Challenges facing modern restaurant owners and how to adapt to industry shifts
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The importance of systems, training, and leadership in scaling a restaurant business
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How American restaurant models and processes are being adopted worldwide
Connect with Chris Tripoli:
https://www.christripoli.com/ https://www.instagram.com/christripolifcsi/ https://www.linkedin.com/in/ctripoli https://www.therestaurantclinic.com/ https://www.restaurantowner.com/
This show is sponsored by Pepper Lunch. Find a location near you!
Production and Administration work completed by Smart Podcast Solutions and Elevate Virtual Business Solutions.
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