This week, Troy welcomes industry leader Eric Knott to discuss his journey from childhood in upstate New York to becoming a prominent restaurant executive. Eric shares insights on the true essence of hospitality, making people feel welcome, and expands on the implementation of it throughout your business, from the staff to operations. Eric talks about how important culture, leadership, and empowering your staff is to create a resilient and connected team, especially as your company or restaurant grows and scales.
Eric also shares about his recent role at Tiki Taco, a vibrant fast-casual concept he is helping expand through strategic location placements, community engagement, and technological innovation. Important topics such as hiring principles, maintaining brand integrity, and envisioning future growth, including potential franchising and joint ventures are also discussed in more detail. This is a power packed episode you don’t want to miss!
Topics discussed in the episode
- The true meaning of hospitality and its importance in business
- Eric Knott’s background and journey into the restaurant industry
- Building and maintaining company culture as the brand scales
- Strategies for hiring, empowering staff, and reducing turnover
- Tiki Taco’s growth plans, community focus, and future expansion
Connect with Eric Knott:
https://www.instagram.com/tikitaco/
https://www.facebook.com/tikitaco/
https://open.spotify.com/user/l8dhha2fmgtwi7xe6ugkcbd1s?si=qxwFUBHIT8um13cuiuZoMw
https://www.linkedin.com/in/eric-knott-96504973/
https://www.linkedin.com/company/tikitaco/
This show is sponsored by Pepper Lunch. Find a location near you!
Production and Administration work completed by Smart Podcast Solutions and Elevate Virtual Business Solutions.
Popular Podcasts
CrimeLess: Hillbilly Heist
It’s 1996 in rural North Carolina, and an oddball crew makes history when they pull off America’s third largest cash heist. But it’s all downhill from there. Join host Johnny Knoxville as he unspools a wild and woolly tale about a group of regular ‘ol folks who risked it all for a chance at a better life. CrimeLess: Hillbilly Heist answers the question: what would you do with 17.3 million dollars? The answer includes diamond rings, mansions, velvet Elvis paintings, plus a run for the border, murder-for-hire-plots, and FBI busts.
Crime Junkie
Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you won’t hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, you’ve found your people. Follow to join a community of Crime Junkies! Crime Junkie is presented by audiochuck Media Company.
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.