Physician executive Laura Kohlhagen discusses her article, "Here's what providers really need in a modern EHR." She argues that since electronic health records were originally designed for billing and compliance, they have created disjointed workflows, cognitive fatigue, and clinician burnout. Laura explains how modern AI technologies are finally transforming EHRs into the clinical tools they were always meant to be. She details how ambient listening technology automates documentation, allowing physicians to focus on patients instead of computers, while predictive analytics improve operational efficiency and help identify at-risk patients. AI is also solving long-standing interoperability challenges by normalizing and summarizing data from different sources. For patients, AI-powered platforms can offer proactive engagement and personalized education based on social determinants of health. The key takeaway is that while AI offers a path away from burnout and toward better care, it must be implemented responsibly, with clinical usability and patient safety as the highest priorities.
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