#37: Three Phrases to Add to Your Toolbox

Simple yet powerful phrases to elevate your leadership, empower your team, and reclaim your time.

In this episode, host Megan Long shares three essential phrases every COO or second-in-command should master. These tools are designed to grow your team’s problem-solving skills, build trust with your CEO, and help you maintain focus by avoiding unnecessary urgency.

You'll hear all about:

• 00:29 – Introduction to the episode: three phrases to add to your leadership toolbox.
• 01:01 – Phrase 1: “What do you suggest?” — Empower your team to think critically and solve their own problems, boosting their confidence and decision-making muscles.
• 02:10 – Benefits of using “What do you suggest?” for your team’s growth and your freedom as a leader.
• 03:05 – Phrase 2: “How do you feel about that?” — Gain insight into your team’s and CEO’s perspectives while strengthening trust and connection.
• 04:13 – How asking your CEO this question enhances your partnership and provides a deeper understanding of their thought process.
• 04:29 – Phrase 3: “When do you need an answer by?” — A strategy for managing decision-making pressure and prioritizing effectively.
• 05:52 – The hidden benefit of teaching your team the difference between urgency and importance.
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Links mentioned in the episode:

• “Who’s Got the Monkey?” by Harvard Business Review
• Second First Membership
• Second First One-on-One Coaching
• Second First on Instagram
• Second First on LinkedIn
• Megan Long on LinkedIn