The Son of a Poor Man Podcast

The Son of a Poor Man Podcast

Frank insights for small to medium size service based businesses to increase customer service strategies, leading to higher and more stable profits and personal satisfaction.

Episodes

November 20, 2025 54 mins

Brian is back! Tom and Brian sit down to talk about the great experiences they've had with good customers, and why good customers keep them excited about going to work each day. As is generally the case when these two get together, though, they stray from the topic and venture into strange and unexpected territory. But despite their cognitive dissonance, they manage to bring you great stories about things you might experience in yo...

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Software is not just a luxury these days -- it's almost a necessity. The good news is that there are a lot of choices out there, and that keeps the prices down, and there are also tons of different programs that can be tailored exactly to what you need. Take a look at what's available that can help make keeping track of the business side of your business easier.

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November 13, 2025 52 mins

Tom sits down with Ben Martinez, who started helping others deal with injuries and ailments through physical training, and now also trains amateur MMA fighters. His own battles with a chronic knee injury led him to learn how to heal through exercise, and he has built a business using these skills to help others achieve their passion.

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November 11, 2025 33 mins

The business side of your business isn't the fun part -- but it's just as important as the stuff you like to do and the reason you got into a business in the first place. 

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November 6, 2025 41 mins

Tom talks with Brody Sim, a 20-year-old dirt-track racing phenom who has had more than his share of adversity in his 15-year racing career (yes, you read that right -- he's been racing one vehicle or another for 15 of his 20 years). Through all the trials and tribulations, though, his mantra has been, "Never give up." His journey may be different than anyone else's, but his story is one we can all learn from.

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November 4, 2025 29 mins

Tom and Ty talk about when to give discounts or offer sales, and it might not be what you're expecting. Discounts and sales can be a good way to get more business when you need to, but they can also be detrimental to the success of your business. Tune in to find out what their philosophies are on cutting their prices.

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October 30, 2025 53 mins

Sarah John looked at the Cheyenne community and saw a need for a bookstore. It was a time when the big name bookstore in town had closed, and so had a few locally owned bookstores, and there was certainly a need for one. So she took a break from nursing to open Bonsai Books. Shortly afterward, that big name bookstore returned to town, but Sarah's Bonsai Books remained profitable and successful, even in the face of competition. But ...

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October 28, 2025 27 mins

Tom knows he doesn't always do things by the book, and Ty is finding himself trying new things in his new business, and sometimes people look at what they're doing and say, "that's a stupid way to do that." But as Tom points out repeatedly, if it's stupid but it works, it's not really all that stupid. It all boils down to trying new things, and sometimes, that new thing isn't really stupid -- it's just different.

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October 23, 2025 15 mins

Tom and Ty talk about the importance of knowing what your superpower is, and how to use it to improve your business. Maybe even more importantly, also knowing what your Kryptonite is, and how to keep it from wrecking what you've built.

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October 21, 2025 111 mins

It's a Son of a Poor Man special today, with another Round Table. Brian Casey is back for this one, and Shane McCabe joins Tom and Brian, along with Court-Ordered Adult Supervision Ty Stockton. They start out talking about the challenges of the current economy, then move on to the new shape of the workforce, and veer into a lively discussion about artificial intelligence. There are some forays into the importance of good tools and ...

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October 16, 2025 71 mins

Tom and Brian take the Business-to-Business conversation a bit farther. They talk about how businesses in communities like ours can help each other, and that assistance makes the entire community better.

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October 14, 2025 20 mins

Do you have the right work-life balance in your business? Do you even know what the proper work-life balance should be? Tom and Ty talk about things you might want to think about to determine what that should look like for you -- and it's going to be different for everyone. 

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October 9, 2025 52 mins

Tom has Allen Richardson in to talk about 7K Metals, his business that buys and sells gold and silver coins. It's a highly interesting process, but it's one a person has to do a bit of research on before jumping in with both feet. That's where Allen and 7K Metals enter the picture. Allen gives Tom a crash course in the basics.

Producer's note: Here's an income disclosure 7K Metals asked us to include with this post.

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October 7, 2025 14 mins

Tom and Ty talk about Business-to-Business -- but maybe not in the sense you're used to hearing about it. B-to-B doesn't have to be about how a network of businesses mesh together and create an ecosystem. It's as simple as talking up the businesses you use, or those that use your services, even if they're in a completley different industry than you're in.

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October 2, 2025 18 mins

Tom doesn't have his court-ordered adult supervision for this one, so he goes off on a bit of a rant. It's a good one, though -- he talks about how being "tricky" might work to pad your bank account in the short run, but in the long term, it's a bad idea. 

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September 25, 2025 51 mins

Tom hosts Kari Ward-Farley, who, in addition to about 1,000 other things she's doing at the moment, has made a successful real estate investment company with her father. 

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September 23, 2025 23 mins

Are you thinking about starting a business? Or are you looking for a way to supplement your income in the slow times? Tom talks about that "second go-around" business that can help you with your cash flow as well as get you more visibility to help you make ends meet until business picks up again. And here's a link to the podcast Tom mentions in the show.

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September 18, 2025 48 mins

Tom has Shane McCabe in to talk about the path Shane took between the time Tom last knew him, as a baseball player Tom coached, to where he is now -- the owner of his own plumbing company. Shane didn't become a success overnight, but he definitely found a quicker path than many business owners do. Tom and Shane talk about the ups and downs of the road Shane took to success.

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September 16, 2025 27 mins

Do you buy local every chance you get, or do you shop for the best deal? How much more are you willing to spend to keep your money in the local community? Tom and Ty talk about what local businesses can do to keep people shopping in their local stores, and the answer is not always having the lowest price.

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September 11, 2025 96 mins

Danielle Kramer is a self made owner of Zola Salon. She started as a paid stylist moved to renting a space as an indepandent contractor and now she owns one of the most popular salons in Cheyenne. She has built a team of proffesionals that set the pace for other salons.

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