Paul Butler, Joint Owner & Client Partner at Newleaf Training and Development

Introduction:

In this episode of The Voices of Business podcast, hosted by Joshua Maddux (with Corey Nathan absent), the guest is Paul Butler, co-founder and joint owner of NewLeaf Training and Development. The discussion spans Paul's professional journey from his roots in England to his career in finance, and eventually, his entrepreneurial leap into leadership development and training. Paul shares insights on starting a business in a foreign country, managing growth, and cultivating a company culture based on strong processes.

What You Will Learn:

• Paul's career journey from internal auditing to regional finance director at major hotel chains like Hilton and Marriott.
• Insights into starting a business from scratch, especially in a foreign country.
• The importance of building strong processes and procedures in business to ensure scalability and efficiency.
• Why it’s essential to stay in your "swim lane" as a business owner, focusing on what you do best.
• Reflections on leadership, personal development, and the freedom that comes with owning a well-structured business.

Episode Highlights:
1. [00:00:00] - Introduction: Joshua Maddux opens the episode, introducing Paul Butler and highlighting his company, NewLeaf Training and Development.
2. [00:02:00] - Paul's Early Life and Education: Paul talks about growing up in England and his journey through business and finance studies at the University of Birmingham.
3. [00:05:00] - Career in the Hotel Industry: Paul's experience working with Hilton and Marriott in various roles, including his move to the United States post-9/11.
4. [00:11:00] - Founding NewLeaf: Paul shares the challenges and rewards of starting his own training and development company in the U.S., including visa challenges and early client successes.
5. [00:15:00] - The Importance of Processes: Paul emphasizes why businesses should develop clear processes and procedures, which allow for growth and scalability.
6. [00:21:00] - Hiring and Staying in Your Lane: Paul discusses lessons learned from hiring mistakes and why sticking to what your business does best is key to long-term success.
7. [00:35:00] - Working with Large Organizations: Paul explains why NewLeaf primarily serves medium to large organizations and the challenges of working with smaller businesses.
8. [00:45:00] - Return to the SCV Chamber: Joshua and Paul discuss their shared experiences of leaving and then rejoining the SCV Chamber of Commerce, noting the positive changes under current leadership.

Featured Quotes:

• "If you're doing it right as the business grows, you should actually be doing less." — Paul Butler
• "The importance of processes is that they allow your clients to receive a replicable service every time." — Paul Butler
• "There's greater security in owning your own business than in being an employee." — Paul Butler
• "If you can't take a vacation for a week or a month, you don't have a business, you have a job." — Joshua Maddux

Resources Mentioned:
- NewLeaf Training and Development: https://www.newleaftd.com

Call to Action:
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