133: Henrik Jarleskog - From Building-Centric to People-Centric: Ongoing Workplace Evolution

Henrik Jarleskog, Head of Future of Work at Sodexo, shares his multinational perspective transforming workplace strategies, services, and experiences to enhance employee and business performance. Henrik explains the shift from building-centric to human-centric approaches. He describes facilitating implementation of wide-ranging future workplace strategies and systems, adapting for changing business, workforce, and cultural needs, for Sodexo’s more than 400,000 employees worldwide. Henrik recognizes the critical flexible, social, and strategic imperatives of modern, distributed work, and models essential experimentation with AI promoting adoption and integration.

 

 

 

TAKEAWAYS

 

[02:12] Henrik studies mechanical engineering for its creativity, design, and business focus.

 

[03:29] The benefits of creativity in business for transformation and solving complex challenges.

 

[04:00] Henrik’s early career focuses on data-driven decisions and performance improvement.

 

[05:26] 20 years ago, workplace strategies were building-centric.

 

[06:11] The integrated facilities management trend resulted in more strategic higher-level deals.

 

[08:04] Workplace solutions and experiences are tailored for cultural and regulatory differences.

 

[09:44] Outsourced facilities management contracts taught leadership and management running significant P&Ls.

 

[11:58] Henrik gains great experience becoming a consultant to learn the skillset and tool box.

 

[12:50] Vested partnerships focus on buying outcomes instead of transactions from a supplier.

 

[13:42] The collaborative benefits of a relational contract which is transparent.

 

[14:45] A Nordic airline achieves a vested transformation throughout the supply chain.

 

[17:00] Transformation requires vision clarity and aligned incentives, communication, and actions.

 

[18:12] In transparent strateg