610. Vanessa Liu, Co-founder & CEO of Sugarwork

Show Notes:

Vanessa Liu, co-founder and CEO of Sugarwork, talks about how this tool helps enterprises capture tacit knowledge by acting as a guide. Sugarwork helps companies capture specific information at scale and enables sharing, and guides companies to ask specific questions to elicit the required insights. 

How the Sugarwork Platform Works

Vanessa explains how the dashboard works and how it helps companies understand, leverage, and easily access their tacit knowledge for better decision-making and growth. 

She introduces the scheduling section.

 

Vanessa shows how the Knowledge Share section acts as a guide that helps advance the discussion and gathering of key insights. 

She shares a few query examples that guide questions that gather insights, including:

Roles and responsibilities 

Problem solving…

Core Technical Questions

Sharing Resources and Data from Meetings 

Vanessa explains how scheduling meetings works and the integrations with several different meeting apps. Vanessa talks about the AI avatar or an employee interview an interviewee, and how the information gathered and stored in the Knowledge Share section. The platform allows companies to schedule video meetings where an AI note taker transcribes the conversation and provides a summary. The raw data from the meeting is also available, allowing participants to share their insights. Shared Resources are uploaded into a repository, allowing