Episode 98 – The 4 Pillars of reducing Fear, Anxiety and Stress in the Veterinary Clinic
Improving emotional safety and the patient experience in the Veterinary Clinic is such a passion topic of mine and I loved recording this episode on the 4 main areas I focus on when it comes to reducing fear, anxiety and stress in our Veterinary Patients.
Here are the 4 main areas you'll learn about:
1. Reading Body Language, Facial Expressions and Emotional State
2. Creating a Calm, Safe Environment
3. Gentle Handling and Cooperative Care Techniques
4. Using Psychopharmaceuticals, Supplements and Pheromones
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