Kimberly Grant, CEO of Nando's PERi-PERi North America, and Ryan Welch, Director of Real Estate, join the show to discuss the fast-casual restaurant's expansion across the United States. Grant and Welch share the story of Nando's entry into the US market, the brand's unique approach to hospitality, and the challenges of scaling operations while maintaining authenticity. They cover site selection strategy, customer experience, and the importance of community connection. The conversation also highlights Nando's global cult following, menu adaptations, and the company's commitment to creating career pathways for team members.
James Cook is the Director of Retail Research in the Americas for JLL.
Subscribe: Apple Podcasts | Spotify
Listen: WhereWeBuy.show
Email: jamesd.cook@jll.com
YouTube: http://everythingweknow.show/
Read more retail research here: http://www.us.jll.com/retail
Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.
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