AI has become one of the most-used business technologies. But delve deeper into the biz tech data and there's another story to be told.
In the latest CPA Australia Business Technology Report, 89 per cent of respondents said their organisation used AI in 2025, up from 69 per cent in 2024 and 55 per cent in 2023.
Yet only 16 per cent report that AI is fully embedded across their operations.
Most teams are still experimenting, often relying on free or basic tools rather than structured, strategic adoption. The gap between usage and true integration points to significant untapped potential.
Many core finance and operational processes are still only lightly digitised, despite clear opportunities for efficiency, clarity and improved decision-making.
This episode examines how finance and accounting teams can use AI to strengthen systems and create capacity where it matters most.
Drawing on the survey's findings, you'll hear how top-performing businesses integrate AI across their workflows and why mindset, curiosity and practical governance underpin successful adoption.
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