Within the Trenches

Within the Trenches

Imagine your brother wanting to kill himself. Imagine handing him a gun to show him how crazy the thought of it sounds. He takes that gun and shoots himself in the head in front of you. Now imagine you are 9-1-1, listening to the aftermath of a tragic mistake. This is what it's like, Within the Trenches. Tune in weekly as we look deep into the true stories of the 9-1-1 dispatchers who live them.... Show More

Episodes

February 24, 2021 29 min

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 369 features funny and outrageous 9-1-1 stories from an Open Mic session.

Episode topics –

  • Open Mic stories

  • As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

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    February 18, 2021 47 min

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 368 features #IAM911 stories from a virtual Imagine Listening session.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    RapidDeploy - Facebook | LinkedIn | Twitter | Web

    Episode topics –

  • #IAM911 stories

  • As always, if you have any comments, questions, or you would like to be a guest on the show, please emai...

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    February 11, 2021 54 min

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 367 features Rob McMullen, Director at Knox county 9-1-1 out of Indiana.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    RapidDeploy - Facebook | LinkedIn | Twitter | Web

    Episode topics –

  • A different direction

  • Rob's transition

  • The bounce back

  • Technology and COVID

  • And more

  • As always, if you have an...

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    February 3, 2021 58 min

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 366 features Chris, Field Engineer, with INdigital and dispatcher with Blount County 911 out of Alabama. This is an INdigital exclusive for February.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    RapidDeploy - Facebook | LinkedIn | Twitter | Web

    Episode topics –

  • Chris's 9-1-1 story

  • Calls that stick

  • ...

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    January 30, 2021 67 min

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 365 features Laura, National Training & Coordinating Manager at St. John Ambulance out of New Zealand.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    RapidDeploy - Facebook | LinkedIn | Twitter | Web

    Episode topics –

  • Laura's 9-1-1 story

  • The advancement of emergency services technology

  • Molding th...

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    January 24, 2021 73 min

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 364 features Gail Karas, Director of Fulton County 9-1-1, out of Indiana and this is an INdigital exclusive episode.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    RapidDeploy - Facebook | LinkedIn | Twitter | Web

    Episode topics –

  • Gail's 9-1-1 story

  • A father's inspiration

  • The impact of calls and...

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    January 21, 2021 77 min

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 363 features Janelle, Emergency Services Dispatcher, Oak Creek Police Department out of Wisconsin.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    RapidDeploy - Facebook | LinkedIn | Twitter | Web

    Episode topics –

  • Janelle's 9-1-1 story

  • Early training

  • The importance of debriefings

  • Scholarships, oppor...

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    January 13, 2021 92 min

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 362 features Daniel Sundahl, Firefighter, Paramedic, Artist (DanSun Photo Art) and Keynote Speaker.

    https://www.dansunphotos.com/

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    RapidDeploy - Facebook | LinkedIn | Twitter | Web

    Episode topics –

  • Daniel's Public Safety story
  • An early love for public safety
  • ...
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    January 6, 2021 70 min

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 361 features Michael Sugrue, Retired Police Sergeant, Former Air Force Captain, and Mental Health Advocate.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    RapidDeploy - Facebook | LinkedIn | Twitter | Web

    Episode topics –

  • Michael's Public Safety story

  • An early love for public safety

  • From the militar...

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    December 30, 2020 59 min

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 360 features Monica, Dispatch Supervisor and Trainer, Harvey County Emergency Communications, Kansas.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    RapidDeploy - Facebook | LinkedIn | Twitter | Web

    Episode topics –

  • Monica's 9-1-1 story

  • Old school training

  • Training for the greater good

  • The wonders ...

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    December 25, 2020 68 min

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 359 features Holly Peacock, Alabama Service Manager with INdigital.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    RapidDeploy - Facebook | LinkedIn | Twitter | Web

    Episode topics –

  • Holly's 9-1-1 story

  • There and back again, a 9-1-1 tale

  • Goodbye dispatch, hello Industry Partner

  • And more

  • As always, ...

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    December 23, 2020 62 min

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 358 features Senator, Cheryl Kagan, District 17 State of Maryland and Chair of the Maryland NG911 Commission.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    RapidDeploy - Facebook | LinkedIn | Twitter | Web

    Episode topics –

  • An intro to Senator Cheryl Kagan

  • A dive into 9-1-1

  • The triumph of the Maryland N...

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    December 16, 2020 65 min

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 357 features Joe McCarville, Owner/Instructor at 911 Gold Line Training.

    911 Gold Line Training - Facebook | Twitter | Web

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    RapidDeploy - Facebook | LinkedIn | Twitter | Web

    Episode topics –

  • Recap - Joe's 9-1-1 story

  • Working DERECHO - Inland Hurricane

  • DI...

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    December 9, 2020 69 min

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 356 features Brittany, CTO with Charleston County Consolidated 9-1-1 Center out of South Carolina.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    RapidDeploy - Facebook | LinkedIn | Twitter | Web

    Episode topics –

  • Brittany's 9-1-1 story

  • Early training

  • The loss of hearing

  • Gold stars

  • And more

  • As alw...

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    December 2, 2020 111 min

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 355 features Jacque & Josi, 9-1-1 dispatchers, with Mat-Com in Wasilla, Alaska and part of ABC's hit show, "Emergency Call."

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    RapidDeploy - Facebook | LinkedIn | Twitter | Web

    Episode topics –

  • Jacque's 9-1-1 story

  • Josi's 9-1-1 story

  • E...

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    November 25, 2020 52 min

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 354 features Samantha, Emergency Communications Officer 2, Cobb County 9-1-1, GA and the 2020 WTT Continuing Education Scholarship recipient.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    RapidDeploy - Facebook | LinkedIn | Twitter | Web

    Episode topics –

  • Samantha's 9-1-1 story

  • From the bank to publi...

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    November 18, 2020 61 min

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 353 features Brian, Public Safety SME, Datamark GIS.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    RapidDeploy - Facebook | LinkedIn | Twitter | Web

    Episode topics –

  • Brian's 9-1-1 story

  • Early public safety through the Explorer Program

  • Calls that stick

  • From dispatch to Industry Partner

  • IPSTA confe...

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    November 11, 2020 65 min

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 352 features Dan Wright, Deputy Director, Baldwin County 9-1-1, AL. 

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    RapidDeploy - Facebook | LinkedIn | Twitter | Web

    Episode topics –

  • Recap of Dan's appearance back in 2013 on episode 8

  • Dan's 9-1-1 story

  • Hurricane Sally

  • TERT response

  • Self-care

  • ...

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    November 4, 2020 36 min

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 351 features Hank Hunt, President of the Kari Hunt Foundation. This episode is Hank's presentation from the Dare to be Great - Fall Virtual Conference and it's a story of heartbreak and triumph. 

    Thank you to Hank and Dj for allowing me to share their story and presentation.

    Sponsored by

    INdigital - Facebook | L...

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    October 31, 2020 65 min

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 350 features Mike, Systems Infrastructure Specialist with INdigital.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    RapidDeploy - Facebook | LinkedIn | Twitter | Web

    Episode topics –

  • Mike's 9-1-1 story

  • From dispatching at home to the fire department at 16

  • Enter EMT at 18

  • The evolution of 9-1-1

  • And...

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