Ep 599 features Amy, a 911 professional out of Buncombe County Public Safety in North Carolina.
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Episode topics –
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Amy’s start in public safety, transitioning from a hospital translator to 911 dispatcher
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Handling overwhelming call volumes and life-or-death situations during Hurricane Helene
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The emotional impact of difficult calls and the importance of peer support and self-care
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Adapting to chaos, including technology breakdowns and working without contact from family
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Moments of hope: community support, the power of kind words, and the road to recovery
If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.
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