Ep 610 features Ginny, a 911 professional with Henderson County Sheriff's Office out of NC.
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Episode topics –
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How Ginny was inspired from a young age to serve her community and what led her to a career in dispatch.
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The intense learning curve and initial shocks of her early days on the job.
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The importance of empathy, intuition, and the “human connection” in crisis situations.
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Changes in training culture, mental health support, and why peer support matters more than ever.
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Ginny’s best advice for new dispatchers and her reflections on what she wishes she’d known at the start.
If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.
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