Ep 623 features Mandi, a 911 professional out of Texas.
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Episode topics –
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Mandi's journey from a small Texas town to nearly 25 years in public safety, including jumping into dispatch right out of high school
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The challenges of moving from a tiny agency to a much larger city call center
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Honest discussion about early on-the-job "training" and the growth that comes from hard calls
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Memorable and unusual calls from the field—like the elderly lady who took care of business with her shovel
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Why professional growth, stepping out of your comfort zone, and connecting with others in the industry really matter
If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.
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