On Today's Lil Bitta Pod; a long-running FVH saga is finally coming to a close!
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Episode Transcript
From the Zidium podcast network.
Speaker 2 (00:03):
It's Fleechborn and Hayley's a little bit of pod. Welcome
to a little.
Speaker 1 (00:08):
Bit of pod guys. Here endeth a saga I have
been dealing with. I've mentioned it multiple times. I reckon
over the last I think it's fifteen, no, thirteen months,
okay that my couch was broken, and how was it broke?
Speaker 3 (00:27):
It's been longer than that.
Speaker 2 (00:28):
How was it broken? There was it's the back of
the couch wood bro.
Speaker 1 (00:33):
Year and we only noticed that we've pulled it out
to vacuum behind and it was like, it's broken.
Speaker 2 (00:38):
I would have just pushed it back against the water.
Not bothered.
Speaker 1 (00:42):
Yeah, not cared, had investigated it and and had the
worst customer service I've ever had in my life, completely ignored,
month after month after month.
Speaker 3 (00:53):
Stern. I got hate to get very stern.
Speaker 2 (00:55):
Didn't you even go into the store.
Speaker 1 (00:57):
I went into the store because it's an Australian company,
went into the New Zealand store, the only New Zealand store,
and they're like, it's just not we can't do anything
about it.
Speaker 3 (01:04):
Calls, email, everything, but you can.
Speaker 2 (01:07):
It's you replace it. It's a faulty product.
Speaker 3 (01:10):
Give me a new fucking couch.
Speaker 1 (01:15):
Honestly, I'm trying to even look back in my emails
how long ago this was. I'm pretty sure I emailed
them first about this in April last year, so it
is much longer than that.
Speaker 2 (01:26):
I so it's ongoing.
Speaker 3 (01:29):
It's ongoing anywhere today between eleven am and one pm.
The replacement couch rhymes, wow, kidding me?
Speaker 2 (01:38):
Are you foridding me? Brand new count.
Speaker 3 (01:42):
Brand new couch? But but you know, yeah, the last ones.
Speaker 2 (01:48):
You know.
Speaker 3 (01:49):
But here's the phone.
Speaker 1 (01:52):
I was sort of hoping because it's modular, so it's
in four different chunks.
Speaker 3 (01:57):
I was kind of.
Speaker 1 (01:57):
Hoping they'd keeping let me keep the old ship one
and I would be able to put just chunks of
it maybe in the garage or have an autumn in there,
or you know, something to kind of just use it
or something. What are they gonna do. It's literally like
it's made. It's got linen, so it's all sun faded,
and it's broken on one bit, and let's just say.
Speaker 3 (02:15):
It's like covered in I was going to dance around.
Speaker 2 (02:19):
Well, no, it's obviously you have.
Speaker 3 (02:22):
And I've had so many friends of it.
Speaker 1 (02:24):
You might have noticed women I had that party I
don't have a coffee table in my room because the
room's not like set out for it.
Speaker 3 (02:29):
In the lounge, I might just use the back of
the thing.
Speaker 1 (02:31):
Just put your drinks on the back of the thing
you've just put on the arm of the sofa.
Speaker 3 (02:36):
There's chocolate everywhere.
Speaker 2 (02:37):
There's been only because you knew this couch was going back.
Speaker 1 (02:40):
Because I was like, screw them, and then my mom,
I'm going away today, so my parents have to deal
with the arrival of this, and they email to confirm
that they will be taking the old one with them,
and Mum was like, oh, but it's a mess, like
I've got to get the bloody bithel on it. And
I said, no, fuck them, they're getting a filthit.
Speaker 2 (02:59):
Thirte ago I wouldn't have had the last thirteen months.
Speaker 3 (03:03):
Yeah, exactly.
Speaker 2 (03:05):
Well, this is why they had a fresher couch. This
is why they had those rules for returning your undies.
You're not allowed to return any like undies.
Speaker 3 (03:11):
Or oh you can't because it's been warn.
Speaker 2 (03:13):
I would say, this couch would be up there with
bacterial levels.
Speaker 1 (03:17):
Say when popped over to feed Rolly one day, I
said it, you know, probably serves your best to not
sit on the couch, and you said copy.
Speaker 2 (03:24):
And I have my children and I did that thing
where you guard them from so many dangerous and you're like,
keep walking, keep walking, don't touch it.
Speaker 1 (03:31):
I know, I just kept like it literally has been
I'm like pretty lenient with bead customer service.
Speaker 3 (03:38):
It's sort of like, oh, come on, this has been
like shocked.
Speaker 2 (03:41):
And also like from a really bougie company too.
Speaker 1 (03:44):
This is one of the most expensive pieces of furniture
I have, and I bought it from this company, being.
Speaker 3 (03:49):
Like, this is a couch I'll have for you know,
ten years.
Speaker 2 (03:52):
Yeah, oh my.
Speaker 3 (03:53):
God, I mean, just absolute bullshittery.
Speaker 2 (03:57):
But finally, the saga is until this one breaks, what
happens if this one breaks?
Speaker 1 (04:02):
It has been thirteen months. If this one breaks, I'm
gonna go. I'm just gonna it's bean bags on the floor,
slip cover bean bags on.
Speaker 2 (04:11):
The floor, you know where you can't be white plastic
warehouse cheers. Yeah, yeah, yeah, because if they break, just replaced.
Speaker 3 (04:17):
Unless though, because you guys are boys and.
Speaker 2 (04:19):
Boys love a lean bag, they don't.
Speaker 1 (04:22):
Well, well, next time you come to my house, yeah,
please be prepared to sit on bean bags and plastic
werehouse cheers.
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