This episode is a feed drop from our CPO-focused show, HR Heretics. Patty McCord joins co-hosts Kelly Dragovich and Nolan Church to talk about her decade+ tenure at Netflix, and how she created one of the most iconic and defining cultures in tech. If you’re looking for SOC 2, ISO 27001, GDPR or HIPAA compliance, head to Vanta: https://www.vanta.com/1000
🔥 Apply to join over 400 founders and Execs in the Turpentine Network: https://hmplogxqz0y.typeform.com/to/JCkphVqj
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SPONSORS:
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Metaview is the AI assistant for interviewing. Metaview completely removes the need for recruiters and hiring managers to take notes during interviews—because their AI is designed to take world-class interview notes for you. Team builders at companies like Brex, Robinhood, Quora, and Replit say Metaview has changed the game—see the magic for yourself for free on your first 5 interviews: https://www.metaview.ai/1000
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🎙️ This Won't Last
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Apple Podcasts: https://podcasts.apple.com/us/podcast/id1765665937
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X / TWITTER:
@pattymccord1 (Patty)
@NolanChurch (Nolan)
@eriktorenberg (Erik Torenberg)
@TurpentineMedia
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TIMESTAMPS:
(00:00) Episode Preview
(01:10) The true story behind Netflix’s culture deck
(05:08) Why releasing the culture deck changed Netflix’s hiring immediately
(07:14) What to do when employees are averse to change
(10:57) Delivering effective feedback
(14:52) Why execs need to get used to short tenures
(17:07) Sponsor: Vanta
(19:59) Retention and the truth we need to tell employees about career pathing
(21:32) How Reed Hastings hired Patty McCord
(26:15) How HR officers can get a seat at the table
(29:30) The P&L is the most important HR metric
(30:04) Sponsor: Metaview + Pesto
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