Internal communication is the backbone of any business, and for small businesses, it plays an essential role in fostering teamwork, maintaining alignment with company goals, and driving productivity. Without clear communication, even small missteps can lead to misunderstandings, reduced morale, and inefficiencies.
Recently on 10-Minute Mentor, we discussed building a strong communication culture and today we’re circling back on the conversation.
In this 10-Minute Mentor edition, I’m sharing a step-by-step guide for small business owners looking to create a comprehensive internal communication plan that keeps everyone connected and focused.
[KEY TALKING POINTS]
- Defining communication objectives
- Understanding your audience
- Choosing the right communication channels
- Setting a communication frequency
- Creating consistent and clear messaging
- Encouraging two-way communication
- Integrating communication with company culture
- Measuring and adjusting the plan
- Utilizing the right tools and technology
- Having a crisis communication plan in place
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