10 Minutes to Better Patient Communication
This podcast gives health professionals tools and information to improve patient communication and education. Today, with your next patient or client. I take a communication or education issue that professionals have raised, dig into it with some research, then give you a strategy you can use in your practice right away. And I do it all in about 10 minutes. Complete show transcripts, archive & notes at healthcommunicationpartners.com
Episodes
April 25, 2025 • 13 mins
It’s our 200th episode! Today you’ll hear a familiar voice tell a story about how emotional intelligence helped communication in the workplace. Today’s episode is our 200th episode! And today you’ll be hearing about emotional intelligence in the workplace from someone I think you’ve heard before. Hi, everybody. This is 10 Minutes to Better Patient […]
The post Joe Liebel on Emotional Intelligence...
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April 11, 2025 • 12 mins
Dr. Schiavo shares powerful stories about communication’s role in community engagement and pursuing health equity. We’re shining a light on public health and the value of the work done by public health professionals. Today you’ll hear from Dr. Renata Schiavo, Editor-in-Chief of the Journal of Communication in Healthcare. Hi everybody, this is 10 Minutes to […]
The post Dr. Renata Schiavo on community-driven...
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March 28, 2025 • 11 mins
Hear the story of a complicated workflow improvement case, and learn what you can do to help your own workflow…flow more smoothly. Is something in your workflow not working? I’ll help you get the workflow improvement process off on the right foot in today’s episode. Hi everybody! This is 10 Minutes to Better Patient Communication, […]
The post Does your workflow need work? Make this your first step appeared ...
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March 14, 2025 • 8 mins
Learn about 7 common QI trip hazards, and how you can avoid them. Now, I don’t typically start conversations with negatives, but sometimes when I talk with clients, especially super focused go -getters, they’ll ask me right out the gate, "Tell us what we’re getting wrong so we can fix it!" This episode’s for you, […]
The post Don’t make these 7 Quality Improvement mistakes appeared firs...
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February 28, 2025 • 10 mins
Interviews or evaluations are tough, but storytelling helps. Here’s how to use the SWOT matrix to help you prepare 4 stories you can use to answer common interview questions. This is an episode that I was planning for later in the year, but I’m doing it now because of all of the government employees who […]
The post 4 stories to tell in an interview appeared first on Health Communication Partners.
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February 14, 2025 • 10 mins
A close look at some of the ways we use our phones to communicate can teach us how to improve our communication in general. Need a break from the news? Today, I’m going to ask you to think about your phone. If you care about communication, and I think you do, considering the ways we […]
The post One lesson our phones can teach us about communication appeared first on Health Communication Partners.
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January 31, 2025 • 9 mins
Learn 20 different ways communication can help in QI. In 10 minutes! Whether you’re in healthcare, public health, industry, or academia, quality improvement is part of your professional picture in one form or another. If you want to reach your quality improvement goals, I’ve got good news. Communication can be your secret advantage. More good […]
The post “If communication isn’t part of your quality im...
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January 17, 2025 • 10 mins
Conflict happens. Learn the 4 parts of any conflict, and some questions and phrases you can use to help you handle interpersonal conflict in communication. When we’re in a conversation, we want things to go smoothly. We want the relationship between us and the other person to work. But conflict happens, and that’s what today’s […]
The post Handling interpersonal conflict appeared first on Health Communicatio...
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January 3, 2025 • 10 mins
We start the year by grounding ourselves. Why are we here? What are we doing? Why are we doing it this way? And I give one suggestion to guide your work in communication this year. The start of a new year is a good time to think big picture, so we’re asking big questions. Why […]
The post Why focus on communication? appeared first on Health Communication Partners.
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December 20, 2024 • 11 mins
Year end countdown time! Here’s our Top 5 Most Popular Episodes from 2024, as determined by you! Here we are! It’s the end of the year, and what I get to do now is count down for you the top five episodes as judged by you, this year 2024, from health communication partners. Hi everybody, […]
The post The Top 5 Episodes of 2024 appeared first on Health Communication Partners.
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December 6, 2024 • 9 mins
Improve your shared decision-making (SDM), no matter how you do it. Just like it says on the label, today’s episode is a quick exercise to help you improve your shared decision-making, no matter how you do shared decision-making. Hi everybody, I'm Dr. Anne Marie Liebel, and this is 10 Minutes to Better Patient Communication from […]
The post A quick exercise to help your shared decision-making appeared first on Hea...
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November 22, 2024 • 8 mins
Here’s three questions to help you look analytically at some communication patterns in your organization’s meetings. When meetings can value and accommodate diverse voices, that’s a big step toward creating an inclusive environment. At work, many of us have the responsibility to collaborate and innovate, and we’d like to be more inclusive in these processes. […]
The post How to make meetings more incl...
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November 8, 2024 • 13 mins
Whether you’re a patient or a health care worker, learn how to encourage partnership through communication, thanks to Pharmacist Dr. Paul Ranelli. This is one of the many interviews you can find in our archives! Check them out at h-cpartners.com/podcasts. Partnering with patients. It’s a phrase we’ve all heard before, and it might sound like some […]
The post “You want that patient to be a partner....
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October 25, 2024 • 12 mins
It’s our show’s 7th anniversary! Hear a story about a literacy trailblazer, and learn 3 steps you can take to improve patient relationships. It’s our series anniversary! Yes, 10 Minutes to Better Patient Communication has been on the air for seven years! Oh my gosh! In today’s episode we’re gonna go back to where it started–with […]
The post How health literacy can help your patient relatio...
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October 11, 2024 • 10 mins
In Part 2 of my interview with Jessica Halem, MBA, Jessica shares useful phrases and encouragement for the next time you’re speaking with LGBTQ+ patients. Jessica Halem has spent the past 25 years working in LGBTQ health. First as the executive director of the Lesbian Community Cancer Project in Chicago, to serving on the Board […]
The post Jessica Halem on communicating with LGBTQ+ patients Part 2 appeared first on Hea...
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September 26, 2024 • 10 mins
I get to talk–and laugh, a lot–with Jessica Halem, MBA. We discuss communication with LGBTQ+ patients, improv, and her fancy article in the New England Journal of Medicine. Her insights are as powerful as her joy. You are in for a treat. Jessica Halem is a health communication expert who specializes in communicating with LGBTQ+ […]
The post Jessica Halem on communicating with LGBTQ+ patients Part 1 appeared first...
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September 13, 2024 • 11 mins
Fall fashion is the best fashion. But there’s another seasonal trend none of us wants to participate in. COVID was in the news again, as the fall transmission season started earlier than anticipated. Here’s some tips and encouragement for you when talking with people about getting vaxxed or boosted, again. The fall COVID season arrived […]
The post 4 ways to refresh your ‘get vaxxed’ message for the fa...
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August 30, 2024 • 11 mins
Tips on what not to say when you’re thinking about trust. Trust in health care and public health captured a lot of attention during the pandemic, and it’s still going strong. When it comes to communication and patient education, there are things we can do related to trust, and I’m going to share a few […]
The post “What are we doing to be trustworthy?” appeared first on Health Communication Partn...
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August 16, 2024 • 13 mins
Organizations are considering how they can sustain equity work over the long term. I’m excited about today’s episode because it’s the 7th Anniversary of Health Communication Partners. And I get to talk to you about a trend I’ve seen and been a part of with organizations pursuing equity and health equity goals. I wonder if […]
The post How do we sustain equity work over the long term? appeared first on ...
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August 2, 2024 • 10 mins
It’s our long-overdue episode devoted to listening. I read from Professor Katherine Schultz’s book on listening, and we do a quick exercise to help you think about improving your listening. Maybe you are working on trying to reduce avoidable health inequalities. Or maybe you want to try to promote a more welcoming work environment. Or […]
The post Finally, an episode about listening appeared first on Health Commun...
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