10 Minutes to Better Patient Communication

10 Minutes to Better Patient Communication

This podcast gives health professionals tools and information to improve patient communication and education. Today, with your next patient or client. I take a communication or education issue that professionals have raised, dig into it with some research, then give you a strategy you can use in your practice right away. And I do it all in about 10 minutes. Complete show transcripts, archive & notes at healthcommunicationpartners.com

Episodes

Dr. Renata Schiavo on the science of trust, Part 2

August 29, 2025 • 9 mins
In Part 2 of our conversation, Dr. Renata Schiavo digs into the science of trust and explains what her research has found about the dimensions of trust, and the drivers of trust. You’ll want to take notes! Check out the links to the research in our notes below. Trust. It’s such a complex phenomenon. It […] The post Dr. Renata Schiavo on the science of trust, Part 2 appeared first on Health Communication Partners.
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Dr. Renata Schiavo on the science of trust, Part 1

August 15, 2025 • 12 mins
Dr. Renata Schiavo, Editor-In-Chief of the Journal of Communication in Healthcare, shares her research into trust and trustworthiness. I'm so glad to have back to the show Dr. Renata Schiavo, a public health leader, Editor-In-Chief of the Journal of Communication in Healthcare. Dr. Schiavo talks about some of the most pressing concerns in health communication: […] The post Dr. Renata Schiavo on the science of trust, Part...
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Reflecting on trust and trustworthiness

August 1, 2025 • 12 mins
Is trust and communication on your mind? Here’s two things you can do today to strengthen trust in your own communication. A major concern for public health professionals is that political polarization can fuel distrust in health and science information, making it harder to combat misinformation and promote evidence-based practices. In today’s episode, we take […] The post Reflecting on trust and trustworthiness a...
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Dr. Ayo Olagoke on using AI in health communication

July 18, 2025 • 11 mins
Solving complex problems with limited time is the daily reality for many of us. Today, Dr. Ayo Olagoke joins us to explore how AI can make that a little easier in the world of health communication. Are you tackling big problems but are shy on time and resources? Thought so. So you’ll want to listen […] The post Dr. Ayo Olagoke on using AI in health communication appeared first on Health Communication Partners.
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6 ChatGPT prompts for patient communication

July 4, 2025 • 10 mins
Quick ways to up your game in patient communication. I’ve done the prompt design work for you! Have you been using chat GPT? Yeah, me too. So in today’s episode, I’m going to share six chat GPT prompts you can use to improve your patient communication. Hi, everybody. This is 10 Minutes to Better Patient […] The post 6 ChatGPT prompts for patient communication appeared first on Health Communication Partners.
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Joel Helbling on building strong teams through feedback

June 20, 2025 • 13 mins
My guest today is Joel Helbling from Test Double, a fully remote software consultancy. While Joel doesn't work in the health sector, I hope you find his insights into team communication, feedback, and change are relevant. Joel shares how his team stays connected and effective without the benefit of in-person interaction, through intentional communication, feedback, […] The post Joel Helbling on building strong teams thro...
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Inspiration for communicating across difference

June 6, 2025 • 9 mins
Communicating across our differences is difficult, but necessary, in today’s highly polarized environment. I share real life examples, and advice from a language expert, as encouragement for talking to someone you disagree with. Communicating with people that we disagree with has never been easy, but today I’m arguing it’s pretty necessary. So I’m going to share […] The post Inspiration for communicat...
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“We’re collaborators, but we want to win.” Managing competition in collaborations

May 23, 2025 • 10 mins
Competition and collaboration are sometimes thought of as opposites. I’ll share one thing people can do to help collaborations go better even when there’s competitors in the room. Collaborations have always been popular, but it’s possible today they’re getting more common and that the stakes may be getting higher. So in today’s episode, I’m gonna […] The post “We’re collaborator...
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Dr. Saria Saccocio shares 2 steps to find your way out of chaos

May 9, 2025 • 9 mins
Today’s chaotic environment can leave us feeling unmoored and lost. Dr. Saria Saccocio explains 2 steps she’s using these days to manage the chaos, and reclaim some power. In today’s episode, Dr. Saria Sacocho returns to the show and offers some incredibly timely advice on getting yourself out of chaos. Hi everybody, this is “10 […] The post Dr. Saria Saccocio shares 2 steps to find your way out of cha...
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Joe Liebel on Emotional Intelligence and workplace communication

April 25, 2025 • 13 mins
It’s our 200th episode! Today you’ll hear a familiar voice tell a story about how emotional intelligence helped communication in the workplace. Today’s episode is our 200th episode! And today you’ll be hearing about emotional intelligence in the workplace from someone I think you’ve heard before. Hi, everybody. This is 10 Minutes to Better Patient […] The post Joe Liebel on Emotional Intelligence...
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Dr. Renata Schiavo on community-driven approaches to communication

April 11, 2025 • 12 mins
Dr. Schiavo shares powerful stories about communication’s role in community engagement and pursuing health equity. We’re shining a light on public health and the value of the work done by public health professionals. Today you’ll hear from Dr. Renata Schiavo, Editor-in-Chief of the Journal of Communication in Healthcare. Hi everybody, this is 10 Minutes to […] The post Dr. Renata Schiavo on community-driven...
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Does your workflow need work? Make this your first step

March 28, 2025 • 11 mins
Hear the story of a complicated workflow improvement case, and learn what you can do to help your own workflow…flow more smoothly. Is something in your workflow not working? I’ll help you get the workflow improvement process off on the right foot in today’s episode. Hi everybody! This is 10 Minutes to Better Patient Communication, […] The post Does your workflow need work? Make this your first step appeared ...
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Don’t make these 7 Quality Improvement mistakes

March 14, 2025 • 8 mins
Learn about 7 common QI trip hazards, and how you can avoid them. Now, I don’t typically start conversations with negatives, but sometimes when I talk with clients, especially super focused go -getters, they’ll ask me right out the gate, "Tell us what we’re getting wrong so we can fix it!" This episode’s for you, […] The post Don’t make these 7 Quality Improvement mistakes appeared firs...
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4 stories to tell in an interview

February 28, 2025 • 10 mins
Interviews or evaluations are tough, but storytelling helps. Here’s how to use the SWOT matrix to help you prepare 4 stories you can use to answer common interview questions. This is an episode that I was planning for later in the year, but I’m doing it now because of all of the government employees who […] The post 4 stories to tell in an interview appeared first on Health Communication Partners.
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One lesson our phones can teach us about communication

February 14, 2025 • 10 mins
A close look at some of the ways we use our phones to communicate can teach us how to improve our communication in general. Need a break from the news? Today, I’m going to ask you to think about your phone. If you care about communication, and I think you do, considering the ways we […] The post One lesson our phones can teach us about communication appeared first on Health Communication Partners.
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“If communication isn’t part of your quality improvement, it should be.”

January 31, 2025 • 9 mins
Learn 20 different ways communication can help in QI. In 10 minutes! Whether you’re in healthcare, public health, industry, or academia, quality improvement is part of your professional picture in one form or another. If you want to reach your quality improvement goals, I’ve got good news. Communication can be your secret advantage. More good […] The post “If communication isn’t part of your quality im...
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Handling interpersonal conflict

January 17, 2025 • 10 mins
Conflict happens. Learn the 4 parts of any conflict, and some questions and phrases you can use to help you handle interpersonal conflict in communication. When we’re in a conversation, we want things to go smoothly. We want the relationship between us and the other person to work. But conflict happens, and that’s what today’s […] The post Handling interpersonal conflict appeared first on Health Communicatio...
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Why focus on communication?

January 3, 2025 • 10 mins
We start the year by grounding ourselves. Why are we here? What are we doing? Why are we doing it this way? And I give one suggestion to guide your work in communication this year. The start of a new year is a good time to think big picture, so we’re asking big questions. Why […] The post Why focus on communication? appeared first on Health Communication Partners.
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The Top 5 Episodes of 2024

December 20, 2024 • 11 mins
Year end countdown time! Here’s our Top 5 Most Popular Episodes from 2024, as determined by you! Here we are! It’s the end of the year, and what I get to do now is count down for you the top five episodes as judged by you, this year 2024, from health communication partners. Hi everybody, […] The post The Top 5 Episodes of 2024 appeared first on Health Communication Partners.
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A quick exercise to help your shared decision-making

December 6, 2024 • 9 mins
Improve your shared decision-making (SDM), no matter how you do it. Just like it says on the label, today’s episode is a quick exercise to help you improve your shared decision-making, no matter how you do shared decision-making. Hi everybody, I'm Dr. Anne Marie Liebel, and this is 10 Minutes to Better Patient Communication from […] The post A quick exercise to help your shared decision-making appeared first on Hea...
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