10 Minutes to Better Patient Communication

10 Minutes to Better Patient Communication

This podcast gives health professionals tools and information to improve patient communication and education. Today, with your next patient or client. I take a communication or education issue that professionals have raised, dig into it with some research, then give you a strategy you can use in your practice right away. And I do it all in about 10 minutes. Complete show transcripts, archive & notes at healthcommunicationpartners.com

Episodes

September 26, 2025 14 mins
Today I get to talk with Lakshmi Grama, former Associate Director for Dissemination and Digital Communications at the National Cancer Institute. She shares stories of early days at NCI, bringing everyone to the table, and power dynamics in health information. Communication about clinical trials is a very specialized part of health communication, but stories from […] The post Lakshmi Grama on how people affected by cancer help...
Mark as Played
We didn’t expect this. You might not have either. Turns out, trust is resonating. Our last two episodes both landed in the Top 5% of downloads of all podcasts worldwide. Before we move forward, let’s sit with this. Hi everybody and hi to our new listeners. Our last two episodes made quite a splash so […] The post Two episodes, Top 5%, and a lot to process appeared first on Health Communication Partners.
Mark as Played
In Part 2 of our conversation, Dr. Renata Schiavo digs into the science of trust and explains what her research has found about the dimensions of trust, and the drivers of trust. You’ll want to take notes! Check out the links to the research in our notes below. Trust. It’s such a complex phenomenon. It […] The post Dr. Renata Schiavo on the science of trust, Part 2 appeared first on Health Communication Partners.
Mark as Played
Dr. Renata Schiavo, Editor-In-Chief of the Journal of Communication in Healthcare, shares her research into trust and trustworthiness. I'm so glad to have back to the show Dr. Renata Schiavo, a public health leader, Editor-In-Chief of the Journal of Communication in Healthcare. Dr. Schiavo talks about some of the most pressing concerns in health communication: […] The post Dr. Renata Schiavo on the science of trust, Part...
Mark as Played
August 1, 2025 12 mins
Is trust and communication on your mind? Here’s two things you can do today to strengthen trust in your own communication. A major concern for public health professionals is that political polarization can fuel distrust in health and science information, making it harder to combat misinformation and promote evidence-based practices. In today’s episode, we take […] The post Reflecting on trust and trustworthiness a...
Mark as Played
Solving complex problems with limited time is the daily reality for many of us. Today, Dr. Ayo Olagoke joins us to explore how AI can make that a little easier in the world of health communication. Are you tackling big problems but are shy on time and resources? Thought so. So you’ll want to listen […] The post Dr. Ayo Olagoke on using AI in health communication appeared first on Health Communication Partners.
Mark as Played
Quick ways to up your game in patient communication. I’ve done the prompt design work for you! Have you been using chat GPT? Yeah, me too. So in today’s episode, I’m going to share six chat GPT prompts you can use to improve your patient communication. Hi, everybody. This is 10 Minutes to Better Patient […] The post 6 ChatGPT prompts for patient communication appeared first on Health Communication Partners.
Mark as Played
My guest today is Joel Helbling from Test Double, a fully remote software consultancy. While Joel doesn't work in the health sector, I hope you find his insights into team communication, feedback, and change are relevant. Joel shares how his team stays connected and effective without the benefit of in-person interaction, through intentional communication, feedback, […] The post Joel Helbling on building strong teams thro...
Mark as Played
Communicating across our differences is difficult, but necessary, in today’s highly polarized environment. I share real life examples, and advice from a language expert, as encouragement for talking to someone you disagree with. Communicating with people that we disagree with has never been easy, but today I’m arguing it’s pretty necessary. So I’m going to share […] The post Inspiration for communicat...
Mark as Played
Competition and collaboration are sometimes thought of as opposites. I’ll share one thing people can do to help collaborations go better even when there’s competitors in the room. Collaborations have always been popular, but it’s possible today they’re getting more common and that the stakes may be getting higher. So in today’s episode, I’m gonna […] The post “We’re collaborator...
Mark as Played
Today’s chaotic environment can leave us feeling unmoored and lost. Dr. Saria Saccocio explains 2 steps she’s using these days to manage the chaos, and reclaim some power. In today’s episode, Dr. Saria Sacocho returns to the show and offers some incredibly timely advice on getting yourself out of chaos. Hi everybody, this is “10 […] The post Dr. Saria Saccocio shares 2 steps to find your way out of cha...
Mark as Played
It’s our 200th episode! Today you’ll hear a familiar voice tell a story about how emotional intelligence helped communication in the workplace. Today’s episode is our 200th episode! And today you’ll be hearing about emotional intelligence in the workplace from someone I think you’ve heard before. Hi, everybody. This is 10 Minutes to Better Patient […] The post Joe Liebel on Emotional Intelligence...
Mark as Played
Dr. Schiavo shares powerful stories about communication’s role in community engagement and pursuing health equity. We’re shining a light on public health and the value of the work done by public health professionals. Today you’ll hear from Dr. Renata Schiavo, Editor-in-Chief of the Journal of Communication in Healthcare. Hi everybody, this is 10 Minutes to […] The post Dr. Renata Schiavo on community-driven...
Mark as Played
Hear the story of a complicated workflow improvement case, and learn what you can do to help your own workflow…flow more smoothly. Is something in your workflow not working? I’ll help you get the workflow improvement process off on the right foot in today’s episode. Hi everybody! This is 10 Minutes to Better Patient Communication, […] The post Does your workflow need work? Make this your first step appeared ...
Mark as Played
Learn about 7 common QI trip hazards, and how you can avoid them. Now, I don’t typically start conversations with negatives, but sometimes when I talk with clients, especially super focused go -getters, they’ll ask me right out the gate, "Tell us what we’re getting wrong so we can fix it!" This episode’s for you, […] The post Don’t make these 7 Quality Improvement mistakes appeared firs...
Mark as Played
February 28, 2025 10 mins
Interviews or evaluations are tough, but storytelling helps. Here’s how to use the SWOT matrix to help you prepare 4 stories you can use to answer common interview questions. This is an episode that I was planning for later in the year, but I’m doing it now because of all of the government employees who […] The post 4 stories to tell in an interview appeared first on Health Communication Partners.
Mark as Played
A close look at some of the ways we use our phones to communicate can teach us how to improve our communication in general. Need a break from the news? Today, I’m going to ask you to think about your phone. If you care about communication, and I think you do, considering the ways we […] The post One lesson our phones can teach us about communication appeared first on Health Communication Partners.
Mark as Played
Learn 20 different ways communication can help in QI. In 10 minutes! Whether you’re in healthcare, public health, industry, or academia, quality improvement is part of your professional picture in one form or another. If you want to reach your quality improvement goals, I’ve got good news. Communication can be your secret advantage. More good […] The post “If communication isn’t part of your quality im...
Mark as Played
January 17, 2025 10 mins
Conflict happens. Learn the 4 parts of any conflict, and some questions and phrases you can use to help you handle interpersonal conflict in communication. When we’re in a conversation, we want things to go smoothly. We want the relationship between us and the other person to work. But conflict happens, and that’s what today’s […] The post Handling interpersonal conflict appeared first on Health Communicatio...
Mark as Played
January 3, 2025 10 mins
We start the year by grounding ourselves. Why are we here? What are we doing? Why are we doing it this way? And I give one suggestion to guide your work in communication this year. The start of a new year is a good time to think big picture, so we’re asking big questions. Why […] The post Why focus on communication? appeared first on Health Communication Partners.
Mark as Played

Popular Podcasts

    I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!

    Stuff You Should Know

    If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.

    The Joe Rogan Experience

    The official podcast of comedian Joe Rogan.

    True Crime Tonight

    If you eat, sleep, and breathe true crime, TRUE CRIME TONIGHT is serving up your nightly fix. Five nights a week, KT STUDIOS & iHEART RADIO invite listeners to pull up a seat for an unfiltered look at the biggest cases making headlines, celebrity scandals, and the trials everyone is watching. With a mix of expert analysis, hot takes, and listener call-ins, TRUE CRIME TONIGHT goes beyond the headlines to uncover the twists, turns, and unanswered questions that keep us all obsessed—because, at TRUE CRIME TONIGHT, there’s a seat for everyone. Whether breaking down crime scene forensics, scrutinizing serial killers, or debating the most binge-worthy true crime docs, True Crime Tonight is the fresh, fast-paced, and slightly addictive home for true crime lovers.

    The Clay Travis and Buck Sexton Show

    The Clay Travis and Buck Sexton Show. Clay Travis and Buck Sexton tackle the biggest stories in news, politics and current events with intelligence and humor. From the border crisis, to the madness of cancel culture and far-left missteps, Clay and Buck guide listeners through the latest headlines and hot topics with fun and entertaining conversations and opinions.

Advertise With Us
Music, radio and podcasts, all free. Listen online or download the iHeart App.

Connect

© 2025 iHeartMedia, Inc.