10 Minutes to Better Patient Communication Archives - Health Communication Partners

10 Minutes to Better Patient Communication Archives - Health Communication Partners

Improving experience, engagement, and satisfaction since 2017

Episodes

Working with numbers in Shared Decision-Making

January 16, 2026 • 12 mins
Shared decision-making is a common clinical goal, and numeracy is one mechanism that makes it work. What I’m sharing in this episode might help you feel less anxious about all of the above, and maybe even listen a little differently to your next patient. Hi, everybody, this is 10 minutes to better patient communication from […]
Mark as Played

Meet our first contributor, Dr. Esther Ra

January 2, 2026 • 8 mins
Welcome to a new year, and a new chapter for the show. We’re starting a new collaboration and I couldn’t be happier about it. I’m thrilled to welcome Dr. Esther Ra to the show, as a new voice contributing her expertise on communication across professions and across the world. Hi, everybody. This is 10 Minutes […]
Mark as Played

Talking with patients about randomization

December 19, 2025 • 11 mins
In a recent conversation about patient numeracy, and talking about numbers, a related question surfaced, and I thought it was worth exploring for its own episode: talking about randomness and randomization with patients. Hi, everybody. This is 10 Minutes to Better Patient Communication from Health Communication Partners. Since 2017, we’ve been giving you inspiration and […]
Mark as Played

Dr. Tim Gilligan on how the system gets in the way of patient care, Part 2

December 5, 2025 • 12 mins
In Part 1 of my conversation with Dr. Tim Gilligan, Dr. Gilligan talked about some of the systemic issues that separate patients from providers and make communication difficult in health care. In Part 2, you’ll hear how communication helps Dr. Gilligan manage some of these systemic obstacles. Hi, everybody. This is 10 Minutes to Better […]
Mark as Played

Dr. Tim Gilligan on how the system gets in the way of patient care, Part 1

November 21, 2025 • 11 mins
Today I get to talk to Dr. Tim Gilligan. He’s the President of the Academy of Communication in Healthcare and an oncologist at Cleveland Clinic. And Dr. Gilligan gets right into how systems-level issues in health care actively push providers away from patients. He talks about how this can lead, sometimes directly, to worse patient […]
Mark as Played

“How do we talk about numbers?”

November 7, 2025 • 11 mins
Today, I want to try to answer a question I got asked a week ago: “How do we talk about numbers with our patients?” It’s a big question, and I’m so happy to dig into it with you today. What I’m going to share I hope can inform how you’re already talking about numbers, maybe […]
Mark as Played

A health literacy check-in before your next conversation

October 24, 2025 • 10 mins
We’re celebrating our 8th anniversary, and health literacy month! Here’s some of our most popular health literacy advice, condensed into a 6-item checklist for health professionals, to support health literacy and patient-centered communication. It’s health literacy month, and it’s the 8th anniversary of this podcast series! I always like celebrating our anniversary and health literacy […]
Mark as Played

Lakshmi Grama on how people affected by cancer helped shape Cancer.gov’s Clinical Trials Information (Part 2)

October 10, 2025 • 12 mins
In Part 2 of my interview with Lakshmi Grama, we find out what happened when the NCI team involved people affected by cancer in naming a new part of the cancer.gov website. Lakshmi also reveals how NCI was already exploring the possibilities of generative AI for precision communication about cancer. Missed Part 1 of our […]
Mark as Played

Lakshmi Grama on how people affected by cancer helped shape Cancer.gov’s Clinical Trials Information (Part 1)

September 26, 2025 • 14 mins
Today I get to talk with Lakshmi Grama, former Associate Director for Dissemination and Digital Communications at the National Cancer Institute. She shares stories of early days at NCI, bringing everyone to the table, and power dynamics in health information. Communication about clinical trials is a very specialized part of health communication, but stories from […]
Mark as Played

Two episodes, Top 5%, and a lot to process

September 12, 2025 • 12 mins
We didn’t expect this. You might not have either. Turns out, trust is resonating. Our last two episodes both landed in the Top 5% of downloads of all podcasts worldwide. Before we move forward, let’s sit with this. Hi everybody and hi to our new listeners. Our last two episodes made quite a splash so […]
Mark as Played

Dr. Renata Schiavo on the science of trust, Part 2

August 29, 2025 • 9 mins
In Part 2 of our conversation, Dr. Renata Schiavo digs into the science of trust and explains what her research has found about the dimensions of trust, and the drivers of trust. You’ll want to take notes! Check out the links to the research in our notes below. Trust. It’s such a complex phenomenon. It […]
Mark as Played

Dr. Renata Schiavo on the science of trust, Part 1

August 15, 2025 • 12 mins
Dr. Renata Schiavo, Editor-In-Chief of the Journal of Communication in Healthcare, shares her research into trust and trustworthiness. I’m so glad to have back to the show Dr. Renata Schiavo, a public health leader, Editor-In-Chief of the Journal of Communication in Healthcare. Dr. Schiavo talks about some of the most pressing concerns in health communication: […]
Mark as Played

Dr. Ayo Olagoke on using AI in health communication

July 18, 2025 • 11 mins
Solving complex problems with limited time is the daily reality for many of us. Today, Dr. Ayo Olagoke joins us to explore how AI can make that a little easier in the world of health communication. Are you tackling big problems but are shy on time and resources? Thought so. So you’ll want to listen […]
Mark as Played

6 ChatGPT prompts for patient communication

July 4, 2025 • 10 mins
Quick ways to up your game in patient communication. I’ve done the prompt design work for you! Have you been using chat GPT? Yeah, me too. So in today’s episode, I’m going to share six chat GPT prompts you can use to improve your patient communication. Hi, everybody. This is 10 Minutes to Better Patient […]
Mark as Played

Joel Helbling on building strong teams through feedback

June 20, 2025 • 13 mins
My guest today is Joel Helbling from Test Double, a fully remote software consultancy. While Joel doesn’t work in the health sector, I hope you find his insights into team communication, feedback, and change are relevant. Joel shares how his team stays connected and effective without the benefit of in-person interaction, through intentional communication, feedback, […]
Mark as Played

Inspiration for communicating across difference

June 6, 2025 • 9 mins
Communicating across our differences is difficult, but necessary, in today’s highly polarized environment. I share real life examples, and advice from a language expert, as encouragement for  talking to someone you disagree with. Communicating with people that we disagree with has never been easy, but today I’m arguing it’s pretty necessary. So I’m going to share […]
Mark as Played

Dr. Saria Saccocio shares 2 steps to find your way out of chaos

May 9, 2025 • 9 mins
Today’s chaotic environment can leave us feeling unmoored and lost. Dr. Saria Saccocio explains 2 steps she’s using these days to manage the chaos, and reclaim some power. In today’s episode, Dr. Saria Sacocho returns to the show and offers some incredibly timely advice on getting yourself out of chaos. Hi everybody, this is “10 […]
Mark as Played

Joe Liebel on Emotional Intelligence and workplace communication

April 25, 2025 • 13 mins
It’s our 200th episode! Today you’ll hear a familiar voice tell a story about how emotional intelligence helped communication in the workplace. Today’s episode is our 200th episode! And today you’ll be hearing about emotional intelligence in the workplace from someone I think you’ve heard before. Hi, everybody. This is 10 Minutes to Better Patient […]
Mark as Played

Dr. Renata Schiavo on community-driven approaches to communication

April 11, 2025 • 12 mins
Dr. Schiavo shares powerful stories about communication’s role in community engagement and pursuing health equity. We’re shining a light on public health and the value of the work done by public health professionals. Today you’ll hear from Dr. Renata Schiavo, Editor-in-Chief of the Journal of Communication in Healthcare.  Hi everybody, this is 10 Minutes to […]
Mark as Played

Does your workflow need work? Make this your first step

March 28, 2025 • 11 mins
Hear the story of a complicated workflow improvement case, and learn what you can do to help your own workflow…flow more smoothly. Is something in your workflow not working? I’ll help you get the workflow improvement process off on the right foot in today’s episode. Hi everybody! This is 10 Minutes to Better Patient Communication, […]
Mark as Played

Popular Podcasts

    On Purpose with Jay Shetty

    On Purpose with Jay Shetty

    I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!

    Stuff You Should Know

    Stuff You Should Know

    If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.

    The Joe Rogan Experience

    The Joe Rogan Experience

    The official podcast of comedian Joe Rogan.

    The Breakfast Club

    The Breakfast Club

    The World's Most Dangerous Morning Show, The Breakfast Club, With DJ Envy, Jess Hilarious, And Charlamagne Tha God!

    SmartLess

    SmartLess

    "SmartLess" with Jason Bateman, Sean Hayes, & Will Arnett is a podcast that connects and unites people from all walks of life to learn about shared experiences through thoughtful dialogue and organic hilarity. A nice surprise: in each episode of SmartLess, one of the hosts reveals his mystery guest to the other two. What ensues is a genuinely improvised and authentic conversation filled with laughter and newfound knowledge to feed the SmartLess mind. Subscribe to SiriusXM Podcasts+ to listen to new episodes of SmartLess ad-free and a whole week early. Start a free trial now on Apple Podcasts or by visiting siriusxm.com/podcastsplus.

Advertise With Us
Music, radio and podcasts, all free. Listen online or download the iHeart App.

Connect

Explore

iHeart

Live Radio

Podcasts

Artist Radio

Exclusives

News

Features

Events

Contests

Photos

Information

About

Advertise

Blog

Brand Guidelines

Contest Guidelines

Subscription Offers

Jobs

Get the App

Automotive

Home

Mobile

Wearables

© 2026 iHeartMedia, Inc.