Episode 11: The Anatomy of Trust - BRAVING in Leadership | 12MinuteLeadership

Discover how to build trust as a leader using Brené Brown's powerful BRAVING framework, which breaks trust into seven measurable components. These practical leadership strategies will help you strengthen people's trust in your leadership through daily micro-moments.

• B - Boundaries: Be clear about what's okay and what's not for yourself and others
• R - Reliability: Do what you say you'll do, consistently over time
• A - Accountability: Own your mistakes, apologize, make amends, and hold others to the same standard
• V - Vault: Keep confidential information private and don't share others' personal stories
• I - Integrity: Choose courage over comfort, doing what's right over what's easy
• N - Non-judgment: Create space for people to ask for what they need without fear
• G - Generosity: Assume the best about others' words, intentions, and actions

Which BRAVING element comes most naturally to you, and which one needs more intentional effort this week?

Subscribe to this podcast so you never miss an episode. You can also pick up my book "Lead Anyone" on Amazon. Visit www.eliseboggs.com to learn about executive retreats, customized training, and coaching to level up your leadership.

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Episode Transcript

Speaker 1 (00:03):
Welcome to the 12-Minute Leadership Podcast
where, in 12 minutes or less,I'll share small things that you
can put into immediate practicethat will make a big difference
in your leadershipeffectiveness.
I'm your host, eliseBoggs-Morales leadership
professor, consultant and coach.
For the last 17 years, I havehelped thousands of leaders

(00:25):
level up their influence andachieve remarkable results.
If you want to trade compliancefor true commitment and create
your dream team, you are in theright place.
Get ready for a quick hit ofpractical wisdom to increase
your team's engagement, inspiretop performance and retain your
best talent.
Ready to level up yourinfluence and get better results

(00:47):
.
12 Minutes starts now.
Hi everyone, elise here,welcome to episode 11.
In episode 9, I talked about howto rebuild trust as a leader.
Today, we're diving into one ofthe most powerful frameworks
for building trust as a leader.
If you have not watched authorBrene Brown's talk on the

(01:09):
anatomy of trust, I highlyrecommend it.
You can find it on her websiteand also YouTube, and in her
talk she breaks down trust intoseven measurable components,
using the acronym BRAVINGB-R-A-V-I-N-G, and in this
episode, I'll share each of theseven components and show you

(01:30):
how you can leverage each one tostrengthen people's trust in
your leadership.
So let's jump in.
B stands for boundaries.
Trust begins with boundaries.
As a leader, that means beingclear about what's okay and
what's not, for both yourselfand for others.
Here's an example.

(01:51):
Let's say you have an open doorpolicy, but your team is
constantly walking in whenyou're in deep work.
Setting the boundary thatyou're available from two to
four for check-ins honors yourneeds and theirs.
People trust leaders who areconsistent and clear, not
endlessly accommodating.
Boundaries also meansrespecting your team's limits

(02:14):
not texting them after hoursunless it's urgent, or checking
in before assigning a stretchproject during a busy season.
If you want to level uppeople's trust in you as a
leader, pay attention toboundaries.
R stands for reliability.
Reliability means doing whatyou say you'll, do, not just

(02:35):
once, but over and over again.
This one is about consistency.
Here's an example If you tellyour team they'll have your
feedback by Friday, followthrough and if something comes
up, communicate that in advance.
Nothing erodes trust fasterthan saying one thing and doing
another.
Reliability also shows up inhow you handle challenges.

(02:58):
Can your team count on you toadvocate for them to own your
mistakes?
Consistency builds confidenceand a personal note on this one
I hear a lot from leaders thatthe younger generation's
reliability in the workforce isinconsistent.
One thing to check first iswhether you, as a leader, are
modeling the behaviors youexpect from others, and are you

(03:21):
holding others accountable whenexpectations aren't met early?
To increase people's trust inyou, reliability is key.
A A stands for accountability.
This one's huge Accountabilitymeans owning your mistakes,
apologizing and making amends,and you also hold others to the

(03:43):
same standard.
Here's an example.
Let's say you miss a meetingbecause you double booked.
Instead of brushing it off, yousay that was my mistake and I
realized it impacted your time.
I'll make sure it doesn'thappen again.
And when someone on your teamdrops the ball, hold them
accountable respectfully.
Let's talk about what happenedand how we can correct it.

(04:04):
Trust grows when people knowmistakes aren't ignored, but
they're also not weaponized.
So if you want people to beable to trust you,
accountability is a must.
V V is for vault.
Vault refers to confidentiality.
Can you keep privateinformation private?
And, just as importantly, canothers trust that you won't

(04:26):
share someone else's story withthem?
Here's an example If acolleague confides in you and
they're struggling and youcasually mention it to someone
else, even with good intent,you've broken the vault.
In leadership, that means nottalking about one team member to
another.
It also means holding sensitiveinformation like performance

(04:46):
issues or personal challenges,in confidence.
Trust requires psychologicalsafety, and that begins with the
vault.
I I is for integrity.
I love Brene Brown's definitionfor this.
She says that integrity meanschoosing courage over comfort,
doing what's right over what'sfast, fun or easy, and living

(05:07):
your values, not just professingthem.
Here's a leadership example.
Imagine you're under pressurefrom upper leadership to hit a
target, but doing so wouldrequire bending ethical lines,
like manipulating data orpushing your team to burnout.
Integrity is saying no, even ifit's risky.
It also means modeling what youpreach.

(05:30):
If you ask your team to show upwith transparency, you have to
be honest too, even when thathonesty is uncomfortable.
N?
N stands for non-judgment.
Non-judgment is the ability toask for what you need without
fear of being judged, andoffering the same grace to
others.
Example if a team member admitsthey're overwhelmed or needs

(05:53):
help, do you respond withsupport or silently penalize
them?
As a leader, are you willing tosay I'm not sure how to handle
this or I need help?
Prioritizing Trust thrives inenvironments where people can be
human.
Leaders who are approachableand humble, make it safe for
others to be the same.
And finally, g?

(06:16):
G is for generosity.
Generosity is assuming the mostgenerous interpretation of
others' words, intentions andactions.
If someone sends a short emailthat feels curt, do you assume
they're mad or do you thinkthey're probably just having a
hectic day?
Generosity and trust meansgiving people the benefit of the

(06:37):
doubt.
It's pausing before reacting,it's believing that others are
doing their best and askingclarifying questions instead of
making assumptions.
So there you have it BravingBoundaries, reliability,
accountability, vault integrity,non-judgment and generosity.

(06:58):
Trust isn't built in grandgestures.
It's built every day, in themicro moments, day in and day
out.
And, as a leader, your abilityto practice these seven elements
shapes the culture of trustaround you.
So, as we close, I invite youto reflect which braving element

(07:19):
comes most naturally to you andwhich one could use some
intentional effort this week.
So I hope you enjoyed today'sepisode.
If it sparked something for you, consider sharing it with a
fellow leader or team member.
I'll see you next time.
Like what you heard on today'sepisode and want to go deeper?

(07:42):
Subscribe to this podcast soyou never miss an episode.
Like what you heard on today'sepisode and want to go deeper.
Subscribe to this podcast soyou never miss an episode.
You can also pick up my bookLead Anyone on Amazon.
Then go to my website to checkout ways that we can support
your leadership goals.
From executive retreats tocustomized training and coaching
, my team of experts will helpyou level up your leadership and

(08:03):
accelerate your results.
Go to wwweliseboggscom for moreinfo.