Day 23 - Investigative Protocols

Welcome to a special podcast series on the Compliance Podcast Network, 31 Days to a More Effective Compliance Program. Over these 31 days of the series in January 2025, Tom Fox will post a key part of a best practices compliance program daily. By the end of January, you will have enough information to create, design, or enhance a compliance program. Each podcast will be short, at 6–8 minutes, and will include three key takeaways you can implement at little or no cost to help update your compliance program. I hope you will join us each day in January for this exploration of best practices in compliance. On Day 23, we delve into the essential steps for conducting a thorough and effective internal investigation following an internal report. The discussion is grounded in the ECCP’s guidelines, emphasizing the necessity of properly scoping investigations with competent personnel and adequate resources. A detailed written procedure is crucial for handling complaints or allegations of bribery and corruption, regardless of their origins. The episode outlines a five-component investigative protocol: opening and categorizing the case, planning the investigation, executing the investigative plan, determining appropriate follow-up, and closing the case. Emphasis is placed on maintaining transparency, consistency, and thorough documentation throughout the process. Three key takeaways are highlighted: the importance of a written protocol, the need for transparency and documentation, and the critical role of consistency across the organization. Key highlights: Key Questions for Internal Investigations Detailed Procedures for Handling Complaints Steps in the Investigative Process Importance of Consistency in Investigations Resources: Click here to receive a 20% discount on The Compliance Handbook, 5th edition, for listeners to this podcast. Learn more about your ad choices. Visit megaphone.fm/adchoices