In this episode, Andrew and Nathan explore how modern life, saturated with endless communication channels and choices, is leading to a breakdown in basic interactions. Starting with a personal story about team dysfunction in a government accelerator program, they use the "cereal aisle" analogy to explain how having too many options makes everything more complicated. They then share relatable anecdotes—from unhelpful restaurant staff to unresponsive companies and failing government services like the post office—to show how this problem of being overwhelmed is causing a decline in accountability and the erosion of societal norms.
Join us next week for Part 2 where we take on the biggest topic of our time: Artificial Intelligence. We're developing a technology we can't fully control or predict. Should we be treating it less like a Silicon Valley startup and more like a dangerous virus? The debate you're not hearing in the mainstream.
The weekly episodes are the fortnightly recorded checkins between Andrew and Nathan, that they hope help inspire your curiosity and creativity. These are different from typical guest episodes as they are less focused on conversation.
Support the pod: https://3reate.com, https://ko-fi.com/3reate or https://patreon.com/3reate
(0:00) Introduction
(1:41) The episode opens with a story about a government tech accelerator where communication failures and misaligned priorities among strangers create a "weird catch 22," preventing progress
(5:17) The conversation expands to the "paradox of choice," using the analogy of a grocery store cereal aisle: having 50 options derived from only a few core ingredients actually makes things worse
(6:08) This paradox is applied to communication. The explosion of synchronous and asynchronous channels (Slack, Teams, text, email) across different projects creates "nested options" that overload people
(7:32) A series of personal anecdotes illustrates this societal breakdown, including a frustrating interaction at a seafood restaurant, an unresponsive insurance company, and a post office whose address validation system has been down for days.
(13:20) The hosts conclude that the combination of information overload and a lack of accountability has left everyone feeling too overwhelmed to function effectively, causing societal norms and basic systems to fray.
(16:58) Part 2 teaser
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