Episode 14: Tech & Trust: The Art of Sales Engineering – A Conversation with Amber Fallon

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Tech & Trust: The Art of Sales Engineering – A Conversation with Amber Fallon 

What exactly does a Sales Engineer do—and why is empathy suddenly a key ingredient in technical sales? In this episode of 49 Volts, host Josh Bowman welcomes Amber Fallon, a seasoned Sales Engineer with multi-industry experience, to explore the balance between technology, trust, and authenticity in today’s security landscape.

🔥 Key Topics We Cover:
✅ The True Role of a Sales Engineer – Beyond features and specs: how SEs act as the bridge between customer needs and technical solutions
✅ Empathy in the Security Industry – Why human understanding is critical in high-stakes environments
✅ Authenticity at Work – It’s not just a marketing buzzword—how being real builds better teams and trust
✅ Navigating the Demo – What to do when your sales partner goes rogue mid-pitch
✅ Career Advice for Future SEs – Insights on breaking into the role and succeeding across industries

💡 Why Watch?
Whether you're in technical sales, security, or product development, this episode brings a thoughtful and authentic look at the Sales Engineer’s role—and why trust and empathy may be their most powerful tools. Amber shares real-world experience that blends technical know-how with emotional intelligence, offering lessons every team can learn from.

📌 Want more from Amber Fallon?
📢 LinkedIn: https://www.linkedin.com/in/amberlfallon/

📌 Need marketing expertise for the low voltage/security industry?
👉 BowmanVisionMedia.com

👍 Like, Comment, and Subscribe for more conversations about trust, tech, and real talk in the field.

#SalesEngineering #SecurityIndustry #TechAndTrust #EmpathyInTech #AuthenticityAtWork #SELife #TechCareers #SecuritySales #49VoltsPodcast

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