Episode 66 - Senior Business Continuity Manager Kit Lee-Demery Discusses Her Unique Emergency Management Journey, Crisis Management and Continuity for a Global Law Firm, and Hurricane Milton Response

Summary

In this episode of 'Five Minutes to Chaos', Steven Kuhr interviews Kit Lee-Demery, an experienced emergency manager, who shares her journey through various roles in crisis management. They discuss the importance of emergency management in different sectors, particularly in the private sector, and how it has evolved over time. Kit shares her experiences preparing for Hurricane Milton, emphasizing the need for effective communication and situational awareness during emergencies. The conversation highlights the significance of collaboration within crisis management teams and the necessity of continuous training and preparedness to ensure the safety of employees and the organization as a whole.

Takeaways

Emergency management exists in various sectors beyond traditional roles.

Effective communication is crucial during emergencies to ensure safety.

Organizations have a duty of care to protect their employees.

Crisis management requires collaboration and support from various departments.

Training and preparedness are essential for effective emergency response.

Situational awareness helps in making informed decisions during crises.

Riding the wave of an emergency can help gain buy-in for preparedness initiatives.

Plans should be actionable and regularly updated to avoid the paper plan syndrome.

Building a network of contacts is vital for effective crisis management.

Continuous learning from past incidents is key to improving future responses.

Contact Information

https://www.linkedin.com/in/kldem/