Jess, a seasoned 911 dispatcher with 16 years of experience, joins Anna and Kacey to discuss the intense realities and misconceptions of their role. Jess shares stories from the field, highlighting the importance of mental health and self-care for first responders. They critique inaccurate media portrayals, explore the emotional toll of the job, and stress the need for realistic training and better support systems. This candid conversation delves into the intricacies of dispatch work, offering crucial insights for both practitioners and the general public.
This podcast may not be suitable to all listeners due to language and subject matters. Please listen with care.
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