97 UX Things

97 UX Things

The first two seasons of the 97 UX Things podcast has interviews with authors of the book 97 Things Every UX Practitioner Should Know, who discuss their chapters, career trajectories, and give advice for anyone working in user experience. In season three, book authors, the podcast host, and guests from outside the book provide practical UX tips for listeners. The 97 UX Things podcast is hosted by Dan Berlin, editor of the book 97 Things Every UX Practitioner Should Know, and founder of Watch City Research, a UX research consultancy based outside of Boston, MA.

Episodes

August 22, 2023 9 mins

Taking notes while moderating user interviews is an important and underrated skill for UX researchers. This episode provides tips on taking great notes during UX research.

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Kaaren Hanson, PhD discusses her book chapter "Observed Behavior is the Gold Standard" and offers insight on effectively building UX teams.

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Amanda Rotondo, PhD discusses her book chapter "Ask Participants to Tell You What You Don't Know to Ask" and provides some insight about building team empathy in a remote world.

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Watch City Research is your trusted UX research partner

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Dan Berlin discusses the pitfalls of relying too much on unmoderated usability studies and missing out on deeper insights.

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Erin Malone discusses her book chapter "Follow These Principles of Gestalt for Better UX Designs."

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Amy Bucher, PhD, discusses her book Engaged: Designing for Behavior Change, and provides practical tips to UXers who want to incorporate these methods into their work.

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Watch City Research is your trusted UX research partner

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Margot Bloomstein, author of the 2012 book Content Strategy at Work: Real-world Stories to Strengthen Every Interactive Project, and her 2021 book Trustworthy: How the Smartest Brands Beat Cynicism and Bridge the Trust Gap, discusses how we can build trust with our users through design.

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Watch City Research is your trusted UX research partner

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Daniel Diener discusses his book chapter "Don't Underestimate the Power of Coworkers as Usability Participants."

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Abby Covert discusses her book Stuck? Diagrams Help.

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Katelyn Thompson discusses her chapter "The Right Screener Sets Up Your Recruit and Research for Success."

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Jen Briselli, our first guest from outside the book, discusses how to bring systems thinking to UX.

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Theo Johnson discusses his book chapter, "Design Thinking Workshops Will Change Your Process."

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Danielle Cooley discusses her chapter "The Participant's Well-Being is Your Responsibility."

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Watch City Research is your trusted UX research partner

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Dan Berlin, editor of the book 97 Things Every UX Practitioner Should Know, and host of this podcast, kicks off season three of the 97 UX Things podcast with a discussion of his book chapter "Leverage Your 'Psychologist Voice' for Effective UX Research Moderation."

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Watch City Research is your trusted UX research partner

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Susan Mercer gives tips on producing effective research reports that address business goals

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Watch City Research is your trusted UX research partner

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Al Lopez discusses their chapter Work Together to Create Include Products and provides tips on fostering a diverse work environment

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Watch City Research is your trusted UX research partner

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Christy Ennis-Kloote provides tips on how to keep large teams informed and collaborating efficiently.

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Brian Sullivan provides pointers about not letting solutioning get in the way of brainstorming.

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Watch City Research is your trusted UX research partner

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William Ntim discusses how waiting to do a competitive analysis can improve your design ideation.

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Watch City Research is your trusted UX research partner

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Megan Campos provides practical tips for ensuring a diverse recruit during user research.

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Watch City Research is your trusted UX research partner

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