The Critical Role of Human Connection in an AI Driven World

Do people still have employment opportunities in a world increasingly focused on AI?  

And if so, where? And what competitive advantage do they have?

Turns out, there are still big opportunities for people in the workplace.  

The key is to understand what value humans can offer that technology can’t.  And how smart companies will see the strategic advantage of balancing people with AI.

To find out more about where humans have an advantage in an increasingly tech-driven world, I reached out to Ron Thurston, retail consultant and bestselling author.  

In his new book, ‘Human Pride’, Ron talks about the critical role people play in the retail sector - from entry level roles to C-suites leadership.  

In this podcast Ron is going to share retail-proven insights on

• The importance of human connection in driving that all important customer retention.
• Why retailers need to identify and optimize each employee’s strengths in order to reduce staff turnover.
• How non-linear career paths can be strategic for growth in today’s retail landscape.
• Why people of all ages might want to consider the incredible opportunities in a retail career.

USEFUL LINKS:

Ron Thurston's book "Human Pride" on Amazon

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