Inside Atlas Van Lines Operations: Ben Johnson on Claims Prevention, Containerization, and Future Trends
In this episode of ACE Relocation Nation, Dan Lammers welcomes Ben Johnson, Senior Director of Operations at Atlas Van Lines, for a deep dive into the future of the moving and relocation industry. Ben shares actionable insights on claims prevention, the growing role of containerization, and how data-driven decision-making is transforming the way moves are planned and executed.
Key topics include:
- How Atlas is using data to optimize logistics and customer service
- Claims prevention strategies and the most common claim items (hint: mattresses and electronics!)
- How containerization is changing the future of moving operations
- Why fast delivery and real-time communication are critical in today’s "Amazon Effect" world
- The leadership evolution inside Atlas Van Lines and what’s next for the industry
Whether you're a relocation professional, a van operator, or a moving industry leader, this episode offers a real-world, forward-looking perspective on staying competitive in 2025 and beyond.
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#MovingIndustry #RelocationServices #AtlasVanLines #HouseholdGoodsMoving #RelocationSolutions #CorporateRelocation #LogisticsManagement #MovingCompany #DataDrivenDecisions #MovingTrends2025 #Containerization #LogisticsTrends #SupplyChainManagement #PeakMovingSeason #AmazonEffect #DigitalTransformation #ClaimsPrevention #CustomerExperience #OperationsManagement #MovePlanning #SmartLogistics #EfficientMoving #MovingClaims #MovingPodcast #RelocationPodcast #AceRelocationNation #BenJohnsonAtlas #PodcastEpisode82
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