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June 16, 2025 47 mins

What an awesome opportunity to talk to the great Carrie Melissa Jones! Bio below, as well as her links from this episode. We covered what makes a good community, what IS a community, what ISN'T a community and some things to think about when you are building your own. 

Carrie's Website: www.carriemelissajones.com

Carrie's Community: www.carriemelissajones.com/community

Buy Carrie's book on Amazon: Building Brand Communities

Carries BIO

Carrie Melissa Jones is a renowned community builder, author, and entrepreneur who has dedicated her career to helping organizations create meaningful connections and foster strong communities. 

Jones began her professional journey working at various startups in the San Francisco Bay Area, where she honed her skills in community management and digital marketing. In 2014, she co-founded CMX, an organization dedicated to bringing together community managers. As the Chief Operations Officer, Jones played a pivotal role in developing the company's content strategy and educational resources. Her work at CMX led her to become a sought-after speaker and consultant for organizations looking to improve their community engagement efforts.

In 2020, Jones published Building Brand Communities: How Organizations Succeed by Creating Belonging alongside Charles H. Vogl. The book serves as a comprehensive guide for organizations looking to build authentic and lasting connections with their audiences. It has become a go-to resource for community managers and marketing professionals alike, receiving praise for its actionable insights and real-world examples.

As an author, speaker, and entrepreneur, Jones continues to push the boundaries of community-building and inspire others to create both physical and digital spaces where people feel a genuine sense of belonging.


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