Becoming a Successful Claims Adjuster with 16-Year Adjusting Veteran Shemekia Bowens

Shemekia Bowens is a claims adjuster for AmTrust Financial Services, a financial services company that offers diverse underwriting portfolios to its clients. She has been a professional claims adjuster for over 16 years, has handled various claims, and has helped thousands of clients. One of the most important lessons she’s learned in the industry is how never to forget to be human and give clients a sense of compassion during the most horrible times of their lives.

Shemekia joins me today to share the wisdom she’s accumulated as a 16-year insurance-adjusting veteran. She shares what made her decide to become a claims adjuster and what made her stay. She explains how you can tell the kind of client you have during the initial call and what you should do to be prepared when meeting them. She also provides tips for those wanting to succeed in this career.

 

 

“Don't be afraid to try and do something different to achieve your goals.”

- Shemekia Bowens

 

 

In This Episode of Adjuster Talk:

• Shemekia's experience in insurance adjusting claims and what she specializes in.
• Why did she choose to build a career as a staff adjuster?
• The techniques she implores when dealing with rude or grumpy clients.
• Some of the claims she's handled in her 16 years in the industry.
• How adjusting affected the way she raised her child.
• The next step in her career and how she plans on pursuing it.
• How she teaches people about the value of wealth management.

 

Connect with Shemekia Bowens:

• AmTrust Financial
• LinkedIn
• Email: [e-mail]

 

 

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