Advanced Principles Podcast
Advanced Principles Podcast was created to be an outlet for like-minded individuals to share in the broader conversations on leadership, retail market updates, and incredible success stories. On APP you'll hear a collection of stories from the titans of the retail industry as well as thought and practice leaders covering the spectrum of the economy.
Episodes
In this episode, we ask Shannon about the recently proposed changes affecting our industry, some common compliance issues, and we get into our fast 5 section (watch to find out what that is).
In a little over seven years at AFIP, Shannon has been instrumental in streamlining operational structures and processes. He’s always looking for innovative ways AFIP can support its members, agents, and dealers. A natural trainer, Shannon also conducts AFIP certification boot camps. Many of his ideas for service enhancements, such as visual tools and acronyms that make training even more accessible and memorable to boot camp atten...
For over 20 years, Travis has performed as an improvisational comedian, performance coach, and corporate training specialist. His coaching practice combines the principles of improvisation and personal performance to help individuals and organizations with mindset, culture, and collaboration. He has worked with companies including JP Morgan Chase, CitiGroup, Jansen Pharmaceuticals, PepsiCo, Under Armor, Gatorade, and Cintas.
Travis Thomas is the Founder of Live,Yes And. Sharing his interactive and inspiring message of purpose, authenticity, and collaboration to audiences and companies across the US. For the past 3 years, he has been the Leadership and Team Dynamics Coach for the USA Men’s National Soccer Team.
Wells navigates us through the mental side of playing professional sports and also talks about his transition to his real-life goal of being a Dad. As well as the hardest parts of being a retired professional athlete living in the "real world".
Wells Thompson, was a 9-year Professional Soccer Player (#5 pick in the 2007 MLS Draft and 2010 MLS Cup Champion) and is currently a coach, entrepreneur, and ultrarunner. His faith, relationships, and the sport of soccer have played a critical role in shaping him into the man he is today. He’s passionate about helping others reach their full mental, physical and emotional potential, on and off the field through his company Soccer R...
Our second part with Gina Cocking is loaded with insightful and actionable information for both F&I agents and dealers. Gina will be speaking about the future outlook with administration companies, reinsurance, and tips for single-point dealers.
Gina Cocking is the CEO of Colonnade Advisors, a leading investment bank focused on Mergers and Acquisitions in the business services and financial services industries. She represents the 2% of women who are CEOs at financial institutions and has 20+ years of experience in investment banking and executive leadership.
In part two with Chad Collier, we discuss Carsaver's mission to help consumers save time and money by giving them everyday low prices and payments to buy, finance, lease, and insure all the top brands of new & used cars - right in the palm of their hand. Carsaver also delivers hassle-free buying and worry-free driving with their lifetime powertrain warranty, which covers every vehicle purchase for unlimited miles, and unlimited...
Chad Collier is the Founder and CEO of CarSaver, an automotive eCommerce and fintech marketplace that helps consumers buy, finance, and insure all brands of new and used cars online. CarSaver’s technology powers eCommerce for some of the largest brands in the world including Walmart, Nissan, iHeartMedia, and many of America’s largest banks and credit unions. These national partnerships, along with Collier’s leadership, have earned ...
Melvin L. Smith, Ph.D. is a Professor in the Department of Organizational Behavior and Faculty Director of Executive Education at the Case Weatherhead School of Management. He is also Chairman of the Board of the Graduate School Alliance for Education in Coaching (GSAEC), Board President of The Edge Sports & Arts Academy and Board Member of the Will-Burt Company (Compensation Committee Chair).
Dr. Smith’s research and teaching focus on leadership and emotional intelligence in the workplace, as well as the development and use of human and social capital in organizations through executive coaching.
If you missed any of our episodes in "Fixed Ops February" we have compiled a mix of highlights from the month! Learn from some of the best thought leaders in the automobile industry covering all things service. We will learn about retention, efficiency, and gaining conquest customers.
As "Fixed Ops February" starts to come to a close you can keep your fixed ops department busy all year with Warranty Forever! On this episode of Advanced Principles Podcast, we sit down with the National Business Development Manager for NAE/NWAN, Cliff Childers and we discuss all the benefits Warranty Forever has to offer. We typically see a 29% increase in unit sales, 31% increase in PVR and a 49% increase in customer pay repair o...
Chris has spent the past 15 years working closely with dealers to understand their goals and align Client Command’s industry-leading marketing solutions to drive results for their businesses. He leads the team of sales consultants and account managers focused on strategizing with dealers to identify their goals, understand their business challenges, offer training to sales teams and innovate marketing strategies to drive sales.
Total Performance Solutions specializes in helping Automotive Dealers and Repair Facilities design and implement their service department philosophies. They offer on-site dynamic training as well as a unique service advisor placement and development program tailored to each of their partner's specific needs and goals. In addition, we provide process creation geared towards fostering long-term customer relationships and satisfaction...
Advanced Principles Podcast welcomes Brandon Doran, President of Total Performance Solutions. Total Performance Solutions is an Automotive Consulting, Training and Distribution Company that specializes in helping automotive dealers enact programs and processes to improve profitability and retention while focusing on preventive care and relationship building.
We appreciate Mike Terry being the first auto dealer on APP. In this final part, we speak with Mike about leadership and building a team.
In our second episode with Mike we learn about his path to obtaining his own dealership, some of the processes that go along with it, and his motivating factors.
Mr. Terry’s experience encompasses an enviable variety of auto dealership business management and professional sales talents, including executive leadership, strategic planning, marketing and sales, service department, financing and insurance services, team building and management, customer relations, and negotiations abilities. He enjoys having a lifetime of success in bringing the finest automobiles and automotive service to cust...
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