Agile&Me: A physical therapy leadership podcast series

On this episode of Agile&Me, host Richard Leaver is joined by Nick Patel, Executive Director of the Alliance for Physical Therapy Quality and Innovation (APTQI), to discuss the evolving landscape of advocacy in physical therapy. Nick shares insights from his eight years of leadership at APTQI, the challenges faced by the industry, and the strides made toward creating a stronger, unified voice for the profession.

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How do we train this generation of PT students? What is being asked of them that our Clinical Instructors need to recognize? How do I connect with young people in my clinic?

If you're asking any of these questions, this episode is for you. Ashlee Butler, PT works across the country to help bridge the gap between academic knowledge and clinical competencies. She joins Richard today to share insights about the needs of students a...

In this episode of Agile&Me, guest expert Jason Wambold shares valuable insights on variable compensation models in outpatient physical therapy, exploring how these flexible pay structures can boost therapist satisfaction, support recruitment and retention, and benefit clinic owners. 

Tune in to learn practical strategies and real-world examples that highlight the advantages of offering compensation choices for therapists and fo...

Clinic Director Jordan Finger interviews our CEO, Richard Leaver, in a role-reversing conversation! Explore Richard’s journey from the UK to the US healthcare system, the evolving role of physical therapists, and how strong culture drives sustainable success. Packed with leadership insights and industry expertise, this is a must-listen for healthcare professionals and leaders.

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In this episode of Agile&Me, host Richard Leaver chats with Marla Ranieri, VP of Clinical Excellence at Prompt Therapy Solutions, about AI’s transformative role in physical therapy. Marla shares her journey from physical therapist to innovator, exploring how AI technologies improve clinical practices. They discuss how AI tackles challenges like clinician burnout and reimbursement complexities while addressing concerns about dat...

Staying HIPAA compliant isn’t just about privacy anymore; it’s about keeping up with evolving technology and industry standards. On this episode of Agile and Me, Richard Leaver chats with Tiffany Warden, a certified healthcare compliance expert, to break down the complexities of HIPAA in today’s fast-changing healthcare landscape.  

Packed with real-world examples and expert advice, this episode is essential for healthcare professio...

Welcome to episode two of our two-part series on credentialing, with expert Christine Mulder. In this episode, Christine delves into the past, present, and future of credentialing in outpatient physical therapy services, offering deep insights into changes pre and post-COVID.

Join us as we explore the digital submission challenges, the role of third-party credentialing entities, the differences in requirements among various payers, ...

In this episode of Agile&Me, host Richard Leaver, CEO of Alliance Physical Therapy Partners, is joined by credentialing expert Christine Mulder, who brings over 12 years of experience in managing credentialing and enrollment for outpatient therapy providers. Together, they dive into the often-overlooked, yet vital, world of credentialing in outpatient therapy practices. This is part one of a two-part series, so stay tuned for m...

Dive into a riveting conversation between two physical therapy thought leaders, Richard Leaver and Michelle Collie, as they navigate the opportunities and challenges that lie ahead in the outpatient therapy services sector. This episode offers an insider's perspective on some pressing issues like employee value proposition, reimbursement challenges, staffing shortages, and the imperative of expense control. Hear from Michelle ...

Welcome to another insightful episode of Agile&Me, the podcast for leaders in physical therapy. In this episode, we address the critical issue of clinician turnover with expert guests Wayne Shaw, a seasoned practice owner with 30+ years of experience, and Jamie Farkas, a senior HR leader at Alliance Physical Therapy Partners.

Discover the real costs of clinician turnover, including recruitment and training expenses, and the impa...

For our 50th episode of Agile&Me, Richard Leaver dives into a captivating conversation with Kevin Takao, a seasoned legacy owner. Kevin shares his inspiring journey, from the early days of setting up his physical therapy clinic to the pivotal moment of partnering with Alliance. He offers a behind-the-scenes look at the due diligence support and the transformative changes experienced post-partnership. Tune in for a deep dive int...

In the second episode of the Agile&Me Payer Contracting series, Richard Leaver hosts Mark Setlock, Director of Payor Relations at Alliance Physical Therapy Partners. Mark delves into essential contract elements therapists need to understand – covering rates, term length, termination clauses, timely filing, payment promptness, arbitration procedures, future amendments and other crucial components.

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In this episode of Agile&Me, Richard Leaver is joined by Mark Setlock, Director of Payor Relations at Alliance Physical Therapy Partners. With over 15 years of experience, Mark shares his journey from the hospital level to PT. Together, they unravel, payor contracts, discussing their historical context and dissecting the advantages and disadvantages of being in or out of network for both patients and providers.

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In this episode of Agile&Me, Richard discusses the complexities of medical records in healthcare with Tiffany Warden. Covering a range of topics including the historical shift to electronic records, patient rights governed by HIPAA, the financial consequences of non-compliance with regulations and challenges in managing medical record requests from patients, payers, and state agencies. 

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Richard sits down with Steve DiPaola, the CEO of Empower Physical Therapy. Exploring challenges faced by the outpatient physical therapy sector in 2023 – from labor shortages to reimbursement issues and administrative burdens. Steve shares insights into how Empower PT has tackled these challenges, emphasizing agility and strategic approaches. As they reflect on the dynamic landscape of 2023, the conversation extends to predictions ...

In this episode Richard is joined by Joanna Bailey, who shares her experiences with physical therapy  – both the positive and the less-than-stellar. While our previous conversation with Joanna focused on her successful journey with physical therapy, today, we explore the lessons to be learned from instances where the experience didn't meet expectations. 

Joanna's story sheds light on the crucial elements of succe...